We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Would be great if you to be able indicate an approx collection time
21/02/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
v good and cheapest too
21/02/13
superb service , reliable & well priced..Thank you
21/02/13
Spot on
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
Excellent procedure with booking the parcel on-line, was expecting an email with a tracking number though, have not received one....
21/02/13
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
Excellent service..
21/02/13
Thank you
21/02/13
No comment left by this customer.
21/02/13
service is always first class and my clients love the fact that when i give them a delivery date it is always there when i say, great value.
21/02/13
Fantastic news and thanks very much for your business.
Did everything that you said you would. Spot on. Thank you.
21/02/13
My parcel to Italy has not been delivered.I am unable to telephone you because you have no contact number.Very poor customer service!!!!!!!!
21/02/13
Our Response: Your item was held due to a delivery address issue. This has now been resolved and the item is out for delivery today.
its the 1st time i have used your service and i am very impressed
21/02/13
Thank's very much for making your first booking with us.
Excellent service. Thanks
21/02/13
Thank you for the great service. I can can only suggest that you add "next WORKING day" to the delivery information.
21/02/13
It is explained throughout the website.
No comment left by this customer.
21/02/13
No comment left by this customer.
21/02/13
collected in good time and delivered accordingly many thanks.
21/02/13
No comment left by this customer.
21/02/13
excellent service
21/02/13
I'm very happy with yet another transaction from Parcel Monkey!
21/02/13
Superb service, collected when stated, sticky delivery label which made it easy, polite and friendly/helpfull courier driver, quick delivery
21/02/13
A good service that could be great with the introduction of time collection/delivery slots.
21/02/13
Excellent
20/02/13
No comment left by this customer.
20/02/13
advertise price inc vat, saves misunderstandings?
20/02/13
The VAT price is written beneath the non VAT price on the quote page.
No comment left by this customer.
20/02/13
I didn't understand the 'T' and 'VL' statuses on the delivery status screen. That's my only gripe.
20/02/13
The courier is working on their tracking technology and later this year we hope to bring a much improved tracking facility for all DX bookings.
Package left at recipients neighbour but no card left. Neither them nor I knew it had been delivered
20/02/13
I am sorry to read that and we will have a word with them.
Great delivery once again
20/02/13
gret as always :)
20/02/13
easy to use and good value, thank you
20/02/13
No comment left by this customer.
20/02/13
No comment left by this customer.
20/02/13
No comment left by this customer.
20/02/13
Very easy to arrange, and a first class service, thank you.
20/02/13
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