We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,281 reviews.
No comment left by this customer.
24/02/13
Excellent service. On time and at a reasonable price 10/10
24/02/13
Thank you very much.
Delivered in good condition, parcel marked as fragile but driver seemed fairly rough.
24/02/13
Great service. Collected as planned and delivered on time. Will use again
24/02/13
No comment left by this customer.
24/02/13
Thanks for the continuing great service. Only one improvement i can think of. The instructions to driver could allow a few more charactors
24/02/13
Very good service and price
24/02/13
Fantastic service, thank you, will use again
24/02/13
No comment left by this customer.
24/02/13
You need to include a PayPal payment option (despite their charges!)
24/02/13
first time of using - so much cheaper and more convenient than taking to the post office and delivered the next day. Brilliant thanks
24/02/13
Thank's very much for making your first booking with us and welcome aboard :-)
No comment left by this customer.
24/02/13
Service is slow. Deliverys to be picked up dont get picked up on time.
24/02/13
Good price, very easy and delivered within 24 hours.
24/02/13
The web site was easy and quick to use, very initiative and my order was dealt with totally as expected. I will use this service again.
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
Parcel wasn't collected. Parcelmonkey staff didn't understand emails and haven't responded, apologised or refunded
24/02/13
The first time I had used the service and I was very pleased. There were no hiccups and easy to track the parcel
24/02/13
Collected on time, delivered on time good service
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
courier failed to deliver
24/02/13
No comment left by this customer.
24/02/13
arrived the next day as stated very pleased
24/02/13
Good price
24/02/13
Brilliant service yet again, Thank you
24/02/13
Would be handy if we could have an estimated pick up time
24/02/13
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
Quick efficient service.
24/02/13
No comment left by this customer.
24/02/13
Reliable service
24/02/13
I was very pleased with everything about Parcelmonkey and will definitely be using you again. Many thanks.
24/02/13
Said delivery would be 2-3 days and parcel still hasn't arrived on day 7
24/02/13
Great prices and choice, used to use another site , not now!!
24/02/13
I booked the pickup, then realised I book the wrong day for pickup. I could not change it or contact you.
24/02/13
Our Response: You can contact us via your account and this could have been changed for you.
we still havent recieved the parcel
24/02/13
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
No comment left by this customer.
24/02/13
No comment left by this customer.
24/02/13
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