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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
No comment left by this customer.
23/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
the transaction was completed perfectly,exactly as hoped..
22/01/13
great service again
22/01/13
Parcel hasn't been collected, no communication at all to let me know what is happening!
22/01/13
Our Response: I am sorry to read that. Please re book using the information we have provided you with or contact our support team should you wish to be refunded.
Client gve wrng addy, informed PM at 8.05am of correct addy, dr went to wrong addy at 12.05, del dr said card left, in all day, no card left
22/01/13
A first class service in every respect. Easy to use, convenient and painless. Unbeatable prices.
22/01/13
Thank you very much.
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service as always
22/01/13
Stop stealing money, when you do not do the job, this might help improve the service!
22/01/13
Our Response: If the collection doesn't take place due to a failing by the courier then all customers are fully refunded.
Good simple service, no problems, went like clockwork. Collection/delivery on time. Very happy
22/01/13
Very good service, would like reuse in future.
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
couldnt fault it , better than that parcel2go nonsense cheaper and more couriers available
22/01/13
That's music to our ears!!
Three failed collections when I was at home.
22/01/13
Very good and fast really happy :-)
22/01/13
Fantastic news :-)
Pick up and delivery were fine. However, it was difficult to meet your requirement for receiver's mobile phone no.
22/01/13
No comment left by this customer.
22/01/13
parcel collected and delivered as specified, good communication, however Part of the item was damaged when it arrived
22/01/13
No comment left by this customer.
22/01/13
Fast reliable service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Excellent service by Nightfreight - pickup from Wakefield in the afternoon and delivery to Hampshire next day!
22/01/13
Brilliant news!!
Great service, nothing to ad
22/01/13
No comment left by this customer.
22/01/13
Easy to deal with.
22/01/13
Make it clearer that the customer has to print out their own delivery label. I didn't have a printer so it was a problem
22/01/13
We do explain this and even have printer symbols on the quote page and information regarding this!!
Excellent service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
Parcel collected and delivered as promised. Excellent service
22/01/13
No comment left by this customer.
22/01/13
No comment left by this customer.
22/01/13
picked up 1st thing in the morning, cheched tracker the following day and found that it was delivered before 09:30am, excellent service
22/01/13
customer did specify that the item had not faired well during transit.
22/01/13
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