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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
Great service - you did just what we needed you to do. Will definitely use you again!
24/01/13
1st time user. very good service
24/01/13
Thank's very much for making your first booking with us.
No comment left by this customer.
24/01/13
Our parcel was not collected due to snow, which is understandable, but no recollection was arranged and we had to call to do it?!
24/01/13
Our Response: Did you re book the collection via your account with us?
Everything went according to the instructions I had been given and package arrived both safely & promptly. Thank you
24/01/13
No comment left by this customer.
24/01/13
Waited all day for pickup last Friday which never happened, then called City Link St
24/01/13
Our Response: The country was covered in snow last Friday which is why the collection failed. However please accept our apologies for this.
Excellent service. Picked up and delivered on time despite very difficult weather conditions.
24/01/13
Courier managed to damage my parcel quite badly, I'm awaiting a call from 'management'. So not a happy customer I'm afraid.
24/01/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you with your claim.
great serviceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
24/01/13
Excellent service at a good price. Goods were collected and delivered exactly as promised.
24/01/13
No comment left by this customer.
24/01/13
The guy in this area Dartmouth is A1 but have had issues in other areas, Wadebridge 3 missed collections.P.Monkey should have a Phone Numb
24/01/13
PARCEL HAS STILL NOT BEEN COLLECTED
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
24/01/13
collected on time delivered on time excellent service A+++++++++++++++++++
24/01/13
easy to use
24/01/13
Very good service, however would be usful if you could send the details of the courier with reference and telephone number to contact.
24/01/13
fab service thankyou
24/01/13
No comment left by this customer.
24/01/13
Great service good tracking and info aswell
24/01/13
collected and delivered according to our agreement .. even in the bad weather
24/01/13
Great news, thanks very much.
Excellent service with a good selection of services. Despite the weather it all worked very well.
24/01/13
Excellent service. Delivery to USA carried out in record time! Many thanks.
24/01/13
I cant fault this service. item picked up early 8.15am and delivered early, next day before 9am. tx
24/01/13
Fantastic news!!
No comment left by this customer.
24/01/13
Thankyou for all your help
24/01/13
No problem and thank you very much for your booking.
From what I've seen, an excellent service. Can't imagine how you could further improve!!!
24/01/13
No comment left by this customer.
24/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
Everytime I've used parcel monkey I have not had any problems. website easy to use and label available very quick. Collected when stated.
23/01/13
All good
23/01/13
No comment left by this customer.
23/01/13
Your carrier was most helpful with the collection. Will certainly use your service again, if needed. Recommended to my friends!
23/01/13
Thank you and it's great to see you will be recommending us.
Great service as ever. The person I'd bought something off was also very impressed, so also a new customer gained!
23/01/13
Thank you very much :-)
No comment left by this customer.
23/01/13
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