We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
I ended up waiting in for two whole days for this parcel to be collected. I was told I had missed the collection even tho here all day
04/03/13
No comment left by this customer.
04/03/13
parcel was not collected. i had to take it to the depot. Also price for next day delivery was paid however item was not collected for 2 days
04/03/13
Don't break the tiles!
04/03/13
Our Response: Were they packaged correctly??
Very Good
04/03/13
Always good service. Could be better if compensation for damaged china an option. Most people would pay extra for this service.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
The site was easy to navigate and book - the pick up and elivery was spot on. Thanks wil use you again.
04/03/13
good job
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
Excellent service from Parcel monkey, quick and easy : )
04/03/13
very good service, keep it up only cheaper!
04/03/13
No comment left by this customer.
04/03/13
Spot on and very reasonably priced!!
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
Offer a label with driver, if you have not got a printer!!
04/03/13
Good service picked up from Cornwall one day and delivered to Scotland a day later
04/03/13
Thank you very much.
No comment left by this customer.
04/03/13
if i would have throne the fryer off the roof of my house o could of not done the same damage as your drivers its a right off
04/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
brilliant as always thankyou
04/03/13
No comment left by this customer.
04/03/13
2 all beef patties, special sauce, lettice cheese and pickle onion all in a sesame seed roll
04/03/13
No comment left by this customer.
04/03/13
great fast service, thank you
04/03/13
Highly recommend. Excellent service and great value too.
04/03/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
04/03/13
guidlelines on price changes, ie 30x30x30 box = £7 25x25x25 box = £6 - we could squeeze things into smaller box sometimes
04/03/13
No comment left by this customer.
04/03/13
Easy and quick to book, fast pickup and great communication. Thanks.
04/03/13
This time we received great service, this was not the case last time when we received incredibly bad service & u took no responsibility
04/03/13
great service again
04/03/13
an excellent service thank you very much
04/03/13
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