We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
All good as usual
04/03/13
very good service
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
MAYBE A ROUGH COLLECTION TIME !!! WAITED IN ALL DAY
04/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Easiest transaction thank you!
04/03/13
What can I say...you did what you said you would do. Very good service. Will definitely use your service again. Thanks.
04/03/13
Thanks once again. We hope to you use your service again. Please offer discount to regular customers.
04/03/13
No comment left by this customer.
04/03/13
All ok
04/03/13
Quick and painless service thanks.
04/03/13
Only negative was it took a long time for status to update after parcel had been collected
04/03/13
no comment
04/03/13
no comment
04/03/13
Fast friendly service as always
04/03/13
The packages arrived perfectly and on the predicted time (even faster :)
04/03/13
no comment
03/03/13
no comment
03/03/13
no comment
03/03/13
It would be useful to have a call before collection. Otherwise waiting in the whole day.
03/03/13
no comment
03/03/13
My parcel did not arrive on the expected day, but was delivered 1 day late. My parcel had been lost in the system.
03/03/13
great as always, thx
03/03/13
prompt collection and delivery
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
Not next day delivery 4 days late I want a refund!!?!
03/03/13
Our Response: Sorry to read that. Please contact our online support team and you will be refunded for this.
professional and helpful as always :)
03/03/13
Come up with better price that will be perfect!
03/03/13
Customers label information could be clearer
03/03/13
Superb service
03/03/13
picked up a day late, but customer received the next day.
03/03/13
Whole experience quick and painless. Please keep it the same, and I'll keep coming back
03/03/13
luvly xxx
03/03/13
excellent service provided
03/03/13
No comment left by this customer.
03/03/13
No comment left by this customer.
03/03/13
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