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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,004 reviews.
They pick up the parcel on the 18 of January and today is the 23 of January and the parcel is still in Leicester ..I just lost 10 pounds. Tk
23/01/13
Our Response: I am sorry for the delay but this is related to the recent bad weather.
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
As usual the service was great .. and depite the snow arrived next day
23/01/13
No comment left by this customer.
23/01/13
Web-site is often slow to respond. Sometimes collections are refused (Quota??) but same carrier is OK with another agent.
23/01/13
We don't operate within a quota but do close out certain areas when congestion or weather related problems become obvious to us.
Great service at an amazing price.
23/01/13
Great service at reasonable prices
23/01/13
great service great price
23/01/13
Excellent service @ reasonable cost, would use your service again.
23/01/13
Nothing to improve on
23/01/13
Very happy! A very pleasant man collected the item and I am told the guy who delivered was also pleasant. Thank you!!
23/01/13
Parcel Monkey were fine: City Link sucked! It took them a week to pickup. I guess they don't want your business.
23/01/13
Fast & cheap. Everything worked out fine. Just a few marks on the parcel that suggests a rather harsh handling
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
The usual high level of service. Parcel collected and delivered quickly and efficiently. Also, such reasonable charges!
23/01/13
No comment left by this customer.
23/01/13
Excellent service from both Parcel Monkey and the courier. 5*
23/01/13
customer was out when tried to deliver phone up and was told it was lost. he had to drive to deport to collect it. next
23/01/13
Parcel picked up at a reasonable time & delivered safely as asked 2days later. Many thanks.
23/01/13
Spot on , much cheaper than courier
23/01/13
Picked and delivered in superb time. Thanks
23/01/13
No comment left by this customer.
23/01/13
The only improvement would be, to know wsether ths pick up was
23/01/13
No comment left by this customer.
23/01/13
Easy to use online booking system, parcel was collected and delvered on time.
23/01/13
very straight forward service, easy to use at a great price, driver was friendly :)
23/01/13
Item collected and delivered in excellent condition and time. Thank you.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
No comment left by this customer.
23/01/13
all good
23/01/13
Parcel was collected on due date and delivered as expected. Thank you
23/01/13
No comment left by this customer.
23/01/13
Everything went smoothly. Thanks for your service at a good price!
23/01/13
Price + speed excellent. Labels should go to person awaiting collection, not instigator. Couriers should have company phone to make contact.
23/01/13
Our Response: Labels go to the account holder only. It's free and easy to register so we don't see this as a problem.
Much cheaper than Royal Mail - Simple processes and delivered using some of the best couriors in the country - Great service!
23/01/13
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