We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
Great service - very easy and very efficient - definitely use you again
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
none
27/02/13
pickup not on day specified - delivery 4 days later that specified - had to call 5 different nightfreight numbers
27/02/13
Our Response: Sorry about that but if you had contacted our dedicated online support team via your account they would have resolved this issue for you.
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
perfect fast service and no need to travel to the post office. I will be a regular user.
27/02/13
It's great to see you are so pleased with our own International service :-)
Great service as always Thankyou
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Parcel arrived on time customer was unavailable, new delivery was arranged, item was delivered successfully. Tracking good. Customer happy.
27/02/13
Fantastic news!!
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Very reliable and great value - will be using again
27/02/13
No comment left by this customer.
27/02/13
Great to combine labels for several shipments at once. However, I HATE that you use ogone for payment processing.
27/02/13
Watch out for a change coming very soon ;-)
No comment left by this customer.
27/02/13
Good
27/02/13
No comment left by this customer.
27/02/13
Very reliable
27/02/13
Excellent Service ....
27/02/13
No comment left by this customer.
27/02/13
collected as arranged and delivered in ample time to my customer and at reasonble cost
27/02/13
Really good service, very happy - thank you
27/02/13
very good service, will use again. a+
27/02/13
No comment left by this customer.
27/02/13
No comment left by this customer.
27/02/13
Great as always!
27/02/13
Fantastic as always, easy, friendly, professional
27/02/13
Thank you very much.
A pleasire to deal with. T
27/02/13
Very Good, Driver came at time expected and package arrived when expected.
27/02/13
No comment left by this customer.
27/02/13
If you could look to raise the 'free insurance' from £20 to £50 you would then be a real competitor for P2G and others. I look for this!
27/02/13
They only offer £20 too!!
No comment left by this customer.
27/02/13
Parcels have still not been collected
27/02/13
Our Response: Sorry about that but have you re booked the collection via your account?
No comment left by this customer.
27/02/13
Very smooth, flawless process. Very impressed!
27/02/13
Collected on time, delivered on time.
27/02/13
No comment left by this customer.
27/02/13
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