We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
Fast efficient as usual cant praise enough got the job done good many thanks I will be back again soon
04/03/13
Can't fault it realy to be honest had 2problems this evening but we sorted in THOW I do think live help would b handy ......
04/03/13
When the parcel is not collected on the expected day, it is impossible to speak to anyone, and the tracking does not give any information.
04/03/13
Our Response: Should this happen then please contact our dedicated support team via your account dashboard.
Excellent service.
04/03/13
Cool, cool, cool
04/03/13
I have never used a courier service before but will use you again as it was a trouble free experience. Thank you
04/03/13
Fantastic news, Thanks very much.
Excellent as always, but I do notice your prices have gone up!
04/03/13
Yes they have. We have seen an annual rise from the carrier you selected which unfortunately we have to pass on.
Good Impressive Service through DHL
04/03/13
Thank you.
Don't change a thing.
04/03/13
I am amazed how well you have done and with competive pricing...
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
Excellent service. Easy to use. Competitive pricing. Will use again.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
very quick and very reasonable price
04/03/13
The whole process was quick and easy and very good value too. Many thanks. Will use you again.
04/03/13
very competitive service and easy for me to do a reverse booking for a parcel 300 miles away. Easily tracked,collection & delivery spot on.
04/03/13
Good service again
04/03/13
time out too short on ordering, not enough time to get the card from upstairs
04/03/13
well done as always
04/03/13
No comment left by this customer.
04/03/13
Painless transaction as usual, item collected and delivered in good order and in a reasonable time.
04/03/13
Our Response: So it should have been 5 stars then........lol
As always no problems
04/03/13
No comment left by this customer.
04/03/13
Very good service.Infact,based on that result,I recommended a friend.Intially,he had reservation but after his order he gave good comment.
04/03/13
Thank you and it's great to see you have been recommending us.
Excellent service. Sensible price. Quick and easy collection.Delivery on time A++
04/03/13
No comment left by this customer.
04/03/13
great collected on time delivered no problems
04/03/13
Excellent service - collected within timescales and arrived next day. Very happy
04/03/13
very good just one think deliver driver did not knock hard as we where in and he deliverd to next door who told him we where in but all good
04/03/13
Fast, efficient, very easy. Nothing more can really be said! Thank you.
04/03/13
We will not be using you again I'm sorry to say
04/03/13
Our Response: Why not please?
fast service, good value for money
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
No comment left by this customer.
04/03/13
It was a good overall service. It would have been better if you had provided any information on the charges to pay on arrival.
04/03/13
Good promt service
04/03/13
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