We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,857 reviews.
I missed the driver doing the school run, he guessed that's why I wasn't home and called back, really impressed!!
01/03/13
Fantastic news, Thanks very much.
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
Shocking service!
01/03/13
Our Response: Why? Both items you sent last week have arrived quickly at their International destinations.
i found the price and service very good indeed,i will be useing you again for my parcels and will recommend you to my friends .thanks.john.
01/03/13
Thank you John and it's great to see you will be recommending us.
the collection driver failed to collect and left a card, despite the fact somebody was clearly in!!!
01/03/13
Our Response: So they went to the effort of writing a card while you were there??
No comment left by this customer.
01/03/13
No comment left by this customer.
01/03/13
nice one came on time nice service
01/03/13
Top marks!!!
28/02/13
Swift and reliable
28/02/13
The driver who pick up and delivers my parcels is first class. Very pleasant and helpfull.
28/02/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No problems - Would definitely use again
28/02/13
No comment left by this customer.
28/02/13
very happy with service would use again
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
Collected when arranged and good price
28/02/13
Excellent service
28/02/13
Good price and collected as arranged
28/02/13
Couldn't be improved. Picked up on time. Delivered on time. Goods in perfect condition.
28/02/13
Great prices great service
28/02/13
very good
28/02/13
No comment left by this customer.
28/02/13
Excellent service - but I suppose an option to specify next day am or pm, without too much extra cost would be useful!
28/02/13
Fantastic service, extremely organised and cheaper than anyone else. Highly recommended.
28/02/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
No comment left by this customer.
28/02/13
CHEAPER THAN ALOT OF OTHER COMPANIES
28/02/13
cheap and very fast service
28/02/13
Some times I have to drop parcel off at depot because I need to go out, it would be handy if I had a direct line to depot or regular driver
28/02/13
Very good reliable service, very impressed with the whole experience and continue to spread the word as the prices are fab
28/02/13
Due to oversights on both sides the pickup was missed, but quickly rectified the same day. Thanks!
28/02/13
1st class service as usual Excellent 5***** will use again
28/02/13
No comment left by this customer.
28/02/13
Great service as always
28/02/13
all good thank you.
28/02/13
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