We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
I haven't been contacted by phone by courier !? I just left home for 10 min. and missed collection.
05/03/13
Our Response: And that's our fault because.........
Excellent service
05/03/13
Hassle free. Can't think of any way of improving the service.
05/03/13
Perfect Service, Very easy and siomple to use.
05/03/13
Thank you very much.
Happy good service no stress
05/03/13
If someone could say if it will be morning or afternoon pick up. Even if its on the day. Thank you
05/03/13
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Ontime collection, ontime delivery, parcel in good condition. Brilliant! And good value for money too!
05/03/13
No comment left by this customer.
05/03/13
Still not been collection from WR10 1EU as from 04/03/13 when should have been picked up 27/02/13!! Give me my money back if already taken!
05/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them. Please contact our support team and you will be refunded for this.
Booked at 10.30 - picked up at 11.15. Great service
05/03/13
That's great news and please spread the word ;-)
No comment left by this customer.
05/03/13
The delivery man was very friendly
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
very good service, reliable and cost effective, thanks
05/03/13
Great service - fab price
05/03/13
had to go and another courier from the depot,as one of 5 was late...then had discovered a parcel missing from consignment.
05/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
No comment left by this customer.
05/03/13
absolute no communication haven't even had my parcel waste of money
05/03/13
Brilliant service just would be good to get a better eta
05/03/13
Very good service would use again
05/03/13
No comment left by this customer.
05/03/13
Tracking No could be a bit smaller
05/03/13
parcel collected and delivered within stated time - thank you
05/03/13
im old and still wirjnin inches!!! it should be an option when having to put size of item down. I had to wait for my sons to sort it for me.
05/03/13
We went metric in the early 1970's. If you can use a PC, which came out much later, I am sure you can use a more modern tape measure that displays cm's ;-)
Great service, and great price. Made my eBay sales very easy.
05/03/13
Brilliant service very quick and easy.
05/03/13
no comment
05/03/13
no comment
05/03/13
no comment
05/03/13
1st class service and great price with free pickup,it would be nice if you had a pickup time window say am or pm.
05/03/13
no comment
04/03/13
no comment
04/03/13
an excellent service all round- cant fault it in any way
04/03/13
no comment
04/03/13
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