We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
06/03/13
Fab driver !
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
I was happy with the service and the price for the parcel delivery and will use the company again.Thankyou
06/03/13
There was some confusion over the parcel picked up because of the apparent delivery address on the paperwork, but it was eventually resolved
06/03/13
Everything ok, fast transaction. Many thanks
06/03/13
Late collection,late delivery,very hard communication wit customer support.Ill never work with you again
06/03/13
Our Response: I am sorry to read that and we will have a word with them.
No comment left by this customer.
06/03/13
Once again, no problems - brilliant courier driver
06/03/13
the delivery address had incomplete house number (even though the shipping label was correct) so the package could not be delivered
06/03/13
Cheap, reliable, quick (same-day pick up option) & easy.
06/03/13
No comment left by this customer.
06/03/13
very good, not to late, not to early, very good, will be using you again. thankyou
06/03/13
Great service,will use again,big thanks!
06/03/13
No comment left by this customer.
06/03/13
.
06/03/13
Very happy with service and would recommend 5 *****
06/03/13
And yet you just gave us 4* ;-)
EXCELLENT SERVICE :)
06/03/13
LIKE ALWAY'S.YOU PICK UP AND DROP OFF AS PROMISED. EXCELLENT.
06/03/13
great service, really easy to use., Thanks!
06/03/13
Our Response: So it should have been 5 stars then........lol
Easy to use web site. Very clear and straight forward. Will definately use again. Thanks
06/03/13
No comment left by this customer.
06/03/13
very good...
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Very good service, would definitely use your company again!!
06/03/13
Please put the cut off times for the different couriers do like Interparcel does. It's very helpful.
06/03/13
Very easy to use, good service, easy to track shipments. Excellent!
06/03/13
would have liked a specified time ie either morning or afternoon collection,driver was excellent polite courteous would use company again
06/03/13
Great Thanks
06/03/13
Best prices
06/03/13
good service, online tracking would make this perfect, but that comes at a cost of course
06/03/13
Great service, great price..
06/03/13
no comment
06/03/13
no comment
06/03/13
citilink courier never arrived to collect, waited in two days hsd to take to depot myself in the end. not impressed
05/03/13
it was a good quick service but when he received the item apparently some of the items inside were dented and ripped
05/03/13
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