We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
All was fine, good collection and delivery with no problems
06/03/13
Exceptionally easy to use, reliable as always. I can't recommend you enough.
06/03/13
easy to use website. quick quotes. hassle free
06/03/13
No comment left by this customer.
06/03/13
Amazing service, will use again, Thank you
06/03/13
Good service. Might be useful to have email giving more precise idea when collection occurring.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Excellent service. Exactly what I was looking for at an incredible price. Just great. Will use it regularly.
06/03/13
No comment left by this customer.
06/03/13
your service was very easy to use and was fast and efficient
06/03/13
great company and do business again
06/03/13
Gret price, great sevice, no problems, !!!!!!!!!!
06/03/13
I COULD NOT FAULT THE SERVICE
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Unusually very poor, two attempts to collect failed, despite a mobile no. to confirm, and both collections at exactly the same time ?
06/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
good price, good service. :)
06/03/13
very good very happy customer
06/03/13
first time ever needing to book a courier so easy parcel monkey did it all thanks so much :)
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Collected on the stated day but a morning or afternoon time would be an advantage but well done and thank you for the door to door sevice
06/03/13
xcellent
06/03/13
No comment left by this customer.
06/03/13
Excellent as always
06/03/13
Very good service and competetive pricing with City Link
06/03/13
The tracking took ages to go live and there was no indication the customer whould have high import taxes. I will stick with UPS in future :(
06/03/13
Our Response: Import duty is the responsibility of the receiver based on the actions of their local customs. Therefore we cannot charge this and only charge for the courier side of things. Sorry to read you feel that way though.
Terrible service by Courier. Did not pick up item on day stated which meant delivery was late incurring needless cost. Won't use again.
06/03/13
sorry, U
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Picked up very quickly, and delivered next day at 4.30pm - fine what we paid for
06/03/13
My parcel was damaged when it arrived to my customer.
06/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
I was recomended your service and the recomendation was well deserved
06/03/13
Thank you and please pass on our thanks to the person who recommended us to you.
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