We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
Simple process, good choice of delivery options
11/03/13
great as always
11/03/13
No comment left by this customer.
11/03/13
parcel didnt arrive till friday and contents badly damaged as if the box had been dropped more than once,as all tins were dented poor show
11/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
was fine
11/03/13
Very good service, had no problems, easy to use. Would like to see common size & weight bands versus priceing structure?
11/03/13
Reliable, efficient, competitive on prices
11/03/13
No comment left by this customer.
11/03/13
Parcel picked up on Monday 4/03 with a quoted 3/4 day service to Madrid, Spain. Parcel not arrived and information non existent.
11/03/13
Great value and service. Parcel arrived safe and sound.
11/03/13
No comment left by this customer.
11/03/13
spot on as always
11/03/13
Great service, thank you.
11/03/13
No comment left by this customer.
11/03/13
Parcel collected & delivered OK but web site still only shows label ready to print. The site tracking lets down the service provided
11/03/13
Parcel was collected on time. Driver was very polite and helpful.
11/03/13
We always advise our customers to get to know their local driver as they will often work around your needs.
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
Spot on !!! Great service and good customer care!
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
All worked well
11/03/13
nothing to add
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
excellent service printing of lables for courier to give at pick up place
11/03/13
collected and delivered as request, no probs.
11/03/13
niceandeasy
11/03/13
Very happy with how easy the order process is and the service overall
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
No comment left by this customer.
11/03/13
collected early, so no sitting around all day. Thanks
11/03/13
Missed the original collection................again. Courier always miss the first or second scheduled collection
11/03/13
No comment left by this customer.
11/03/13
easy, trackable, courier service that all went to plan. 5 star service and I will use again.
11/03/13
GREAT SERVICE FOR ARRANGING QUICK AND COST EFFECTIVE DELIVERIES
11/03/13
Can an ebay customer track their item instead of me on my account. More specific delivery time. Dont like asking for delivery mobile number
11/03/13
Very good transaction, would appreciate it being a little cheaper.
11/03/13
Spot on collection and delivered following day!
11/03/13
Fantastic news!!
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