We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
06/03/13
thankyou x
06/03/13
Thank you very much. xx
I found the tracking very helpful as I have rquested a refund on the returned Laptop so it was nice to know it had arrived safe.
06/03/13
Excellent service. Picked up and delivered as promised.
06/03/13
Options to allow input of collection notes for pick-up drivers would be good!
06/03/13
apart from one instance i a very happy with your services
06/03/13
good price, good hassle free service.
06/03/13
No comment left by this customer.
06/03/13
Very fast service, as described! Thanks
06/03/13
We always receive great service plus unbeatable prices.... Highly Recommended
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Brilliant - would highly recommend
06/03/13
Fantastic news :-)
If you could be more specific with your collection times ie. morning /afternoon it would be better.
06/03/13
Great!
06/03/13
No comment left by this customer.
06/03/13
Easy to use, good value and fast pick-up. what more is there to say?
06/03/13
No comment left by this customer.
06/03/13
Collected when they said they would and I believe they delivered when thwy said they would and esy to do online
06/03/13
No comment left by this customer.
06/03/13
Very easy and efficient service
06/03/13
Exelent service
06/03/13
Efficient service, will use again !!
06/03/13
unbelievably dreadful - total lack of communication - birthday parcel STILL not delivered !! - you have no phone and no one called me
06/03/13
Our Response: There has been a problem with the delivery address but I can confirm the item was delivered today at 12:22
I find your service very useful and very convenient
06/03/13
Items arrived broken, scratched and dented.. box was ruined.
06/03/13
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
excellent
06/03/13
No comment left by this customer.
06/03/13
excellent value
06/03/13
No comment left by this customer.
06/03/13
Had to wait all day fro driver.It would have been helpful if the driver could have phoned to let us know the time he was due.
06/03/13
Always a very good service, never had any problems.
06/03/13
No comment left by this customer.
06/03/13
I was very surprised how cheap it was and the efficiancy was excellent.
06/03/13
It's all gone very smoothly - I can't think how it could have been better - thanks!
06/03/13
No comment left by this customer.
06/03/13
No comment left by this customer.
06/03/13
Got email asking alternative tel no as couldnt locate. Supplied this but no indication Had to rearrange delivery so two days wasted waiting.
06/03/13
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