We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
07/03/13
very fast pick up and courier was pleasant
07/03/13
very easy to arrange,great price. everything went as promised.very happy and will use again.
07/03/13
Fantastic news, Thanks very much.
very happy thank you
07/03/13
No comment left by this customer.
07/03/13
Very good service, quickly picked up and delivered on time
07/03/13
Escellent service as usual & speedy delivery other end. Thank you
07/03/13
No comment left by this customer.
07/03/13
Just excellent! Nothing I can add. The parcel was picked up when you said and delivered BEFORE 9.00am the next day!! Superbe :)
07/03/13
That's music to our ears!!
Excellent!
07/03/13
Fast and easy. thanks.
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
Tried to send a package via FedEx, but address wouldn't work [PM would not accept] Response from LiveHelp was "Try another service"
07/03/13
Our Response: We don't use FedEx so I think you are mistaken!!
No comment left by this customer.
07/03/13
Seemed fine as it is.
07/03/13
The parcel was collected on Friday, for next day delivery but it did not arrive until Monday. The tracking did not work.
07/03/13
You booked and paid for a "Next working day" service and if you wanted a Saturday delivery you should have booked and paid for that instead.
good
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
Thank you so much - Everything went well and a good price too x
07/03/13
Have used your service before and found no fault very pleased with the existing service many thanks mark a cormie
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
Courier fail to pick up first day picked up late next night and parcel was four day late not parcel monkey fault but they have to sort ci
07/03/13
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
Fantastic service and very reasonable.
07/03/13
Thank you very much.
Excellent service as usual !
07/03/13
No comment left by this customer.
07/03/13
Make an iphone app for easy usage and to save details to save time next visit
07/03/13
The app is coming later this year ;-)
All good, thanks
07/03/13
Super efficient and great value. Will be using again, many thanks.
07/03/13
Every element bar was great. Very slight downside, (though obvious)I didn't know to tell customer to contact DHL because she had a PO Box.
07/03/13
Picked up and dropped off in good oreder and time.
07/03/13
great, thanks
07/03/13
Had ave
07/03/13
No comment left by this customer.
07/03/13
No comment left by this customer.
07/03/13
Courier did not collect as arranged
07/03/13
Our Response: I am sorry to read that. Please contact our online support team via your account who will look into this for you.
No comment left by this customer.
07/03/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
