We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,063 reviews.
Prompt, reliable service as always.
28/04/13
Excellent service as always
28/04/13
No comment left by this customer.
28/04/13
Very happy with the service
28/04/13
No comment left by this customer.
28/04/13
This is the second time I have used Parcel Monkey and am thrilled with the service. The driver is brill.
28/04/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
The negative thing I'd say was not being told a time slot that it'd be picked up/delivered in.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
EXCELLENT SERVICE, AND CHARM
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Brilliant. Better than parcel2go
28/04/13
And we think the same too ;-)
Faultless superb service, although would be nice to be able to track progress. Fantastic value
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Specify a pickup time window of 2 hours, had to wait in the whole day
28/04/13
The courier came to collect my parcel, yet I hadn't even received the file to print off the label.
28/04/13
no comment
28/04/13
Great service and price compared to competitors
28/04/13
No comment left by this customer.
28/04/13
Great service, great price. Thankyou
28/04/13
No comment left by this customer.
28/04/13
Tops again. Your'e always my first call.
28/04/13
Thank you very much.
Excellent service no problems at all
28/04/13
++++++
28/04/13
No comment left by this customer.
28/04/13
Brilliant
28/04/13
Straight forward, *****ed and delivered as promised.
28/04/13
Excellent
28/04/13
No comment left by this customer.
28/04/13
Very quick collection and delivery
28/04/13
parcel wasnt collected
28/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Initially anxious as no specific pick-up time was given, but thrilled that parcel was eventually delivered ahead of schedule. Bravo! Keep up
28/04/13
