We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No faults whatsoever, straight forward to order and hassle free delivery. Thanks
26/04/13
Excellent service
26/04/13
day and a half late I had to phone to find out why no one had picked the parcel up.
26/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
26/04/13
parcel pick-ups should be on the day promised - shouldn't be too difficult.
26/04/13
Our Response: We agree and on behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Am always very pleased with your service
26/04/13
Thank you very much :-)
sell self adheive labels to put in my printer to print off to stick on the parcels
26/04/13
I was very pleased withthe service and delivery received from Parcel Monkey. I will be using you again.
26/04/13
No comment left by this customer.
25/04/13
No comment left by this customer.
25/04/13
Collection was on time and delivery was made qucikly without any problems.
25/04/13
Excellent service many thanks jane
25/04/13
very good service as usual ,my customer was very pleased
25/04/13
No comment left by this customer.
25/04/13
We booked the parcel in before the required time for collection the following day (friday) but it could not be collected until Monday.
25/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
All good but I'd prefer a more accurate time on collection
25/04/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Really pleased with the price I paid will definately use again.
25/04/13
No comment left by this customer.
25/04/13
No comment left by this customer.
25/04/13
The parcel was delivered very fast in the time that it said it would, there were no signs damage on the pakage and i was very pleased
25/04/13
great service for a great price
25/04/13
No comment left by this customer.
25/04/13
First Class Service
25/04/13
No comment left by this customer.
25/04/13
Very good service, very nice friendly driver, just shame can't have time slot like some couriers they email a time it will arrive x
25/04/13
pellet didnt get collected on the day it was supposed too???
25/04/13
Our Response: You booked an item of 21x26x30cm so why do you state the "pellet" ,which i assume should read pallet, wasn't collected???
excellent website ALWAYS use it and always will
25/04/13
no problems,kept well informed by email,easy to use & navigate site,plenty services to choose from,will use again no problem
25/04/13
No comment left by this customer.
25/04/13
No comment left by this customer.
25/04/13
No comment left by this customer.
25/04/13
Great service again
25/04/13
you was good and a good price keep it up
25/04/13
No comment left by this customer.
25/04/13
Ordered 2 packages from different suppliers - the only useful extra information would have been a "when we are going to pick up" time
25/04/13
Fast, reliable, thank you.
25/04/13
Collection was prompt and so was delivery. My customer was very happy with his item; so good service all round.
25/04/13
No comment left by this customer.
25/04/13
rapid delivery uk to sw france. excellent value and service....
25/04/13
No comment left by this customer.
25/04/13
