We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
No comment left by this customer.
26/04/13
Very good reliable service. I find it difficult to advise on ways to improve your service.
26/04/13
3 attempts for collection !!! Better things to do with my time than wait in for courier
26/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
26/04/13
This is the second time we have used you and this time this went ok
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
Used three times and quite satisfied in the three experiences, best prices by far, thank you very much
26/04/13
not to bad bit grotey but will do the job thanks well pleased
26/04/13
I sent 3 parcels on monday two were delivered tuesday and the last one arrived Friday!!! not good
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
The parcel arrived 1 day late. No explanation from Courier
26/04/13
Picked up on time and delivered quickly, Excellent Service.
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
All went well. Only slight issue was that the package was not delivered to the Cambodian address but had to picked up from a post office.
26/04/13
everything went extremely well,would definitely reccommend
26/04/13
No comment left by this customer.
26/04/13
Very good as it was parcel force and not city link had problems with them the last few times
26/04/13
delivered three days from collection.
26/04/13
You still haven't take my package yet,you just left a flyer with a number to call and rebook my delivery.No one called me or send me a text,
26/04/13
Our Response: No one called you as that is not a part of the service you booked. Please use the information left to rearrange a collection and make sure someone is available when the courier arrives please.
i would recomend u to everybody i know i have only had very good service and happy to use you again thank you very much for great service
26/04/13
And a big thank you for booking with us :-)
Excellent thank you
26/04/13
I like your service and keep recommending you! Thanks, Jeff...
26/04/13
Cheers Jeff ;-)
brilliant prompt service, excellent delivery driver, pleasure to deal with many thanks
26/04/13
very good - everything went perfectly
26/04/13
No comment left by this customer.
26/04/13
Excellent service
26/04/13
would be good to receive email when delivered
26/04/13
please contact me about my missing parcel 07790100220
26/04/13
Our Response: I am sorry to read that your item has gone missing in transit. Please contact our dedicated online support team who will look into this further for you.
The service i received was excellent, so keep up the good work. Thankyou
26/04/13
parcel did not arrive on the day it should have, I rang and it arrived the following day. was picked up on time though.
26/04/13
PO says £70 via Parcelforce, Parcel Monkey says £52 via Parcelforce. Guess which I went for? Was collected from home. Brilliant service!
26/04/13
No comment left by this customer.
26/04/13
No comment left by this customer.
26/04/13
Easy to use online service With a choice of couriers
26/04/13
Quick, easy, straightforward service at brilliant price.
26/04/13
Excellent service, no problems at all
26/04/13
