We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
parcel wasnt collected
28/04/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Initially anxious as no specific pick-up time was given, but thrilled that parcel was eventually delivered ahead of schedule. Bravo! Keep up
28/04/13
Great Service ....as always ...... EXACTLY as quoted .....OVERNIGHT DELIVER by Noon .......PERFECT ! ....THANK YOU
28/04/13
Fantastic news, Thank you very much.
Collected and delivered as promised, I will use this service again.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Brilliant, reliable service as always. keep it up :)
28/04/13
Fantastic service. Will use again. Very pleased!
28/04/13
very good prices and so far very reliable and very fast international delievery , will definatley use again soon
28/04/13
It's great to see you are so pleased with our own International service :-)
service perfect as normal
28/04/13
i cant track parcel its not anywhere to be found and certainly not been delivered so where is my parcel? i have left msgs since yesteday
28/04/13
Our Response: You can track your parcel by using the green globe icon. According to this the item was delivered and "Signed for by 'FOORD' at 16:20 on Wednesday 24th April."
No comment left by this customer.
28/04/13
I would like your overseas courier to hand a custom charges slip to the receiver. The deliverer might be filling his own pocket.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Excellent and so easy
28/04/13
Thank you very much :-)
very good picked up and delivered
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
No comment left by this customer.
28/04/13
Super service and goods arrived in exactly the time scale ordered, and in perfect condition
27/04/13
Good collection I don't know about delivery
27/04/13
used Parcel Monkey 3 or 4 times now, couldn't be better
27/04/13
No comment left by this customer.
27/04/13
Fantastic service
27/04/13
No comment left by this customer.
27/04/13
my parcel was open everywhere when it arrived and things were broken inside. Very dissapointed
27/04/13
Fuss free and fast - only niggle is inability to know when was pickup
27/04/13
Would be good to be able to select a time slot
27/04/13
VERY IMPRESSED WITH THE SERVICE - WILL DEFINITELY USE AGAIN AND TELL OTHERS ABOUT THIS SERVICE
27/04/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
Delivery was 2 days late. 1 very unhappy customer.
27/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
great combination, delivery time and price. will be recommending.
27/04/13
Thank you and it's great to see you will be recommending us.
Very pleased, very easy to arrange, reasonable prices and will use again.
27/04/13
No comment left by this customer.
27/04/13
No comment left by this customer.
27/04/13
picked up on time. great courier service. thankyou.
27/04/13
vary happy!! thank you!!
27/04/13
Excellent value for money
27/04/13
Very good value for money, would have appreciated knowing about label printing prior to payment, as had to redirect due to printer problems
27/04/13
