We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
Excellent quick service
12/04/13
No comment left by this customer.
12/04/13
Great service. Reasonably priced and very efficient
12/04/13
Easy to use service that did what I needed.
12/04/13
Everything went as expected
12/04/13
Collected as arranged and safely delivered to customer.
12/04/13
No comment left by this customer.
12/04/13
Excellant value, cheap and fast shipping abroad. Easy to use printing & labeling instructions
12/04/13
Thank you and it's great to see you are so pleased with our International service.
excellent service will use again
12/04/13
cant fault your service, been amazing. every person however would like a rough time of collection either am or pm would be much more helpful
12/04/13
No comment left by this customer.
12/04/13
Easy to book online, fast and simple service, friendly and polite collection, fast delivery, would use any time again, A**********
12/04/13
No comment left by this customer.
12/04/13
No comment left by this customer.
12/04/13
No comment left by this customer.
12/04/13
great service! thanx
12/04/13
Thank you very much :-)
DX service. Parcel collected from a retail shop-the driver was surly and rude in front of my customers. Not delivered in time scale either.
12/04/13
deriver did not want to sign receipt, had to ask him twice and he said its better if he doesnt sign it, never using you again
12/04/13
Our Response: On behalf of the courier concerned please accept our apologies for this. Rest assured we will speak to them about this but i must point out that this would have happened regardless of who you booked the service through. Once again sorry.
No comment left by this customer.
12/04/13
great service
12/04/13
Always been happy
12/04/13
No comment left by this customer.
12/04/13
No comment left by this customer.
12/04/13
Perfect
12/04/13
Thank you very much.
No comment left by this customer.
12/04/13
No comment left by this customer.
12/04/13
Great service but courier arrived about 25 mins after the booked time. However it was a last minute booking so perhaps to be expected.
12/04/13
Night freight were supposed 2 deliver on Monday but didnt until Wednesday with no contact. Very annoying but not parcel monkeys fault!
12/04/13
Our Response: Thank you for your understanding in this matter. Rest assured we will speak with the courier concerned.
No comment left by this customer.
12/04/13
brilliant
12/04/13
No comment left by this customer.
12/04/13
No comment left by this customer.
12/04/13
Parcel was arranged for pick up on friday 5th. after contacting night freight at 2pm i was advised the driver would be with me between 3 - 5
12/04/13
should have telephone sale
12/04/13
Cheapest Price, Got delivered overseas within 5 working days, Would use again.
12/04/13
Thank you very much :-)
quick , good price, convenient A++
11/04/13
good and fast delivery.
11/04/13
Can't think of any , will use again without doubt
11/04/13
Fast and safe service!
11/04/13
No comment left by this customer.
11/04/13
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