We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
the only thing you could improve on is giving tx time slots everything else was excellent thank you
14/04/13
very good service from yourself however the courier night freight had no working tracking facilities which was poor.
14/04/13
Nightfreight are working on their tracking technology and the improvements will be available during the summer.
No comment left by this customer.
13/04/13
Great that you offer PayPal now as payment option. Unfortunate there's 2% charge so I don't use it. Other courier companies offer PayPa free
13/04/13
But hide the costs to all customers in their advertised prices ;-)
You did great will definitely be using you as my courier service from now on great prices and service thanks
13/04/13
great prices great service
13/04/13
Worked perfectly.
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
Collected as arranged and delivered next day! Perfect!
13/04/13
no tracking info - customer not received item & i cannot give them any info - poor - will not use again
13/04/13
Our Response: There is tracking available for the service you selected.
need to no times of collect we ended up takin parcel to depo.was a bit battered when arrived at otherend
13/04/13
No comment left by this customer.
13/04/13
Had to reschedule the collection as City Link failed to pick up first time for no reason at all
13/04/13
No comment left by this customer.
13/04/13
i have to use another couriers for parcels 1 to 3 kgs it would be great if you could have this service
13/04/13
Service was very good
13/04/13
Picked up and delivered on time...thank you.
13/04/13
It was simple to do and arrived the next day. Our hotel guests often leave stuff behind that is to big to pop into an envelope.
13/04/13
thank you so much for your good service, my things arrived very quick than expected .
13/04/13
Very quick and reliable!!!!
13/04/13
Many Thanks Doing A Business With You. A**** Courier
13/04/13
very pleasant help driver ..good service...rang before pick up...no complaints
13/04/13
excellent reliable fast effecient service as always thank you
13/04/13
very easy to book
13/04/13
Always pleased with the service, I had booked for collection on the Tuesday and the driver arrived Monday, we were out at the time.
13/04/13
Would like ome sort of receipt from the driver when the parcel is collected
13/04/13
With your label a collection receipt is also generated which all drivers should sign.
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
A++++++++++*
13/04/13
No comment left by this customer.
13/04/13
No comment left by this customer.
13/04/13
Great ability to track and frequent updates
13/04/13
A simple booking process and everything was done on time.
13/04/13
No improvent neccercary
13/04/13
I have sent 3 parcels triple wrapped & Double boxed to Ireland & all were broken. please sort it out or lose my business completely
13/04/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
