We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,611 reviews.
good price no fuss collection and safe delivery
19/04/13
Didnt collect until two days after the collection date, and the overnight delivery didnt get there the next day. And currently still not del
19/04/13
100% delivered and 35% Cheaper than Royal mail cheers
19/04/13
right on time
19/04/13
Excellent! Simple and effective! Glad I used it again!
19/04/13
have more of the deals where you dont need a printer
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
The headline of £6.99+VAT is very misleading as it is almost impossible to get that rate. Only really available for VERY small parcels.
19/04/13
No comment left by this customer.
19/04/13
Good Staff, nice prices, no problems at all!
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
First time we have used Parcel Monkey. Very pleased with the efficient and smooth service.
19/04/13
Good service
19/04/13
Thanks great service :)
19/04/13
No comment left by this customer.
19/04/13
Item collected promptly, over 200 miles away and delivered before noon next day.Fantastic service at an affordable price.Many thanks.
19/04/13
great service. i entered my email address wrong. My query was answered straight away and sorted very quickly. Parcel was picked up on time
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
Fandabbydozy! xx
19/04/13
No comment left by this customer.
19/04/13
Seemless, competative and efficient, thank you
19/04/13
And a big thank you for booking with us :-)
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
First time I've used a courier service, such an easy process, & hassle free, certainly be using it again. Text/email on pickup maybe an idea
19/04/13
Thanks very much for making your first booking with us and please come back again soon.
No comment left by this customer.
19/04/13
Pick up should have happened on the 12th, with countless calls to Night Freight from me and my customer it was on only pick up on Wednesday
19/04/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Very good, I will be using again next week :)
19/04/13
Great news :-)
No comment left by this customer.
19/04/13
My partner had to stay in until after 5pm for collection. Totally wasted day. Hourly slots or even AM/PM would be so much easier.
19/04/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
You did fantastic - Parcel arrived on time and in one piece. Bit cnfusing on label issue, and payment but enough to get my head round.
19/04/13
Excellent service. Collected and delivered on time. Fantastic
19/04/13
Picked up promptly, package handled with care, delivered promptly. What more do you need?
19/04/13
Good service at a very good price
19/04/13
No comment left by this customer.
19/04/13
No comment left by this customer.
19/04/13
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