We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,785 reviews.
Cant fault the service. Excellent
30/04/13
No comment left by this customer.
30/04/13
Collection on time and delivery time was excellent, telepone to receipient to say on van first class service
30/04/13
Very good service easy to book,prompt collection,fast delivery,arrived safe & sound! recommended
30/04/13
No comment left by this customer.
30/04/13
Good service. Competitive price. Unfortunately delivery courier didn't read instructions to call prior to delivery as requested!
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
Outstanding service, excellent price, timely collection and delivery...and all without needing to leave my home - WOW!
30/04/13
PM1819587. Just take a look at the emails. You didn't pick-up despite 10 days notice. No apology until I suggested it. Terrible.
30/04/13
We are happy to use it, good price comparision
30/04/13
Great service..easy to use! Will be back!
30/04/13
No comment left by this customer.
30/04/13
Tracking data could be improved. I'd like to see more entries at relevent stages in the process.
30/04/13
Package was bashed & damaged. It was a heavy parcel which would not have been easily damaged without a substantial knock. Not great really.
30/04/13
VERY QUICK AND RELIABLE
30/04/13
No comment left by this customer.
30/04/13
The service was great and I am very happy to recommend it.
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
great service will use again & again
30/04/13
No comment left by this customer.
30/04/13
No comment left by this customer.
30/04/13
I was very impressed with the service. two working days to Spain is absolutly excellent. Thank you
30/04/13
Really pleased quick reliable service highly recommended
30/04/13
good efficient service
30/04/13
would be great to be able to book a collection time. Thanks - great idea!
30/04/13
I thought the package would arrive next day but came the following day, no problem for me but could have been?
30/04/13
Fast international delivery - VERY poor tracking information. Item was delivered, but the tracking was not updated throughout.
30/04/13
No comment left by this customer.
30/04/13
used to collect ebay purchase so weight,dimension est given by vendor. perhaps a link to the ebay item number would help in costing fees?
30/04/13
No comment left by this customer.
30/04/13
Never received confirmation that the package had arrived at destination.
30/04/13
1/2 way through tracking it couldnt give me an update and hasn't informed me of delivery, which i know was delivered.
30/04/13
No comment left by this customer.
30/04/13
