We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
Excellent service again, thank you. However I would like to see the option of choosing either printing delivery notes or not if possible.
15/04/13
this is a brilliant concept. I have told everyone about u. great price prompt collection & delivery.
14/04/13
Thank you and it's great to see you will have been recommending us.
I absolutely couldnt fault your service. Very impressed.
14/04/13
No comment left by this customer.
14/04/13
good
14/04/13
No comment left by this customer.
14/04/13
The only thing i think that could make this service better is if you could be given a pick up time slot so you dont have to wait in all day.
14/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
14/04/13
Everything was perfect Thanks
14/04/13
Quick & straight forward service. Very happy!
14/04/13
No comment left by this customer.
14/04/13
no comment
14/04/13
wish you could give am or pm notification to pick up time
14/04/13
No comment left by this customer.
14/04/13
no comment
14/04/13
very good ,very easy to follow ,tracking good ,weight size price great cheers
14/04/13
No comment left by this customer.
14/04/13
Parcel seemed to be delayed, and customer contacted me. When I chassed it up, I was told it was lost in Malmo, Sweden! But it got to buyer.
14/04/13
The corier was so kind to come to our door and knock on the door!!!Not many couriers do that!Thank you so much!!
14/04/13
No comment left by this customer.
14/04/13
No comment left by this customer.
14/04/13
Superb
14/04/13
Very good reasonable service.
14/04/13
Could do with you being a bit cheaper, but service is great.
14/04/13
No comment left by this customer.
14/04/13
on time v good will use you again
14/04/13
Thank you very much.
Very impresses
14/04/13
No comment left by this customer.
14/04/13
I charged posteage based on your price then discovered VAT hadnt been added so am now short. Also would prefer am/pm time rather than 8-6
14/04/13
Our Response: The price including VAT is displayed beneath the non VAT price.
No comment left by this customer.
14/04/13
no comment
14/04/13
Always a Great Service !!!
14/04/13
phone app ???
14/04/13
A phone app is part of our 2013 development plan.
great service, good prices, will defo use again......thankyou
14/04/13
No comment left by this customer.
14/04/13
Does what it says on the tin!
14/04/13
No problems, collected next day..delivered the next. Thank you.
14/04/13
No comment left by this customer.
14/04/13
Great, thanks
14/04/13
Perfect! Parcel collected by friendly driver and was delivered the next day. Great service and a great price :)
14/04/13
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