We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,875 reviews.
I was very impressed with the service and delivery time. This is the second time I have used Parcel Monkey and would certainly recommend
15/04/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
15/04/13
A morning or afternoon collection indication would be very helpful
15/04/13
all good, no complaints.
15/04/13
very good service so far
15/04/13
very limited services for private domestic, site not easy to navigate
15/04/13
It was alright this time. although I still have the bad taste from last transaction with PM.
15/04/13
No comment left by this customer.
15/04/13
Excellent service all the time
15/04/13
Thank you great service and delivered earlier than estimated. Thanks
15/04/13
No comment left by this customer.
15/04/13
You are excellent!
15/04/13
Would be good to have a time range when the driver will be collecting the item.
15/04/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Easy to use service, at an affordable price . . . perfect :)
15/04/13
Thank you very much :-)
Compare to other couriers parcel monkey is the best, I can recommend it with peace of mind....
15/04/13
Thank you and it's great to see you will be recommending us.
Efficient and reasonable prices!
15/04/13
Picked up and delivered as advised by City Link, their service is very goo.
15/04/13
Spot on as usual Thankyou
15/04/13
Cannot think of any ways to improve service.
15/04/13
The ONLY parcel service I would ever use. A pity I cannot use PM to pick up parcels here in Germany and have them sent to the UK.
15/04/13
make it cheaper
15/04/13
Parcels collected and delivered as promised at a very reasonable price. Website easy to use, so all good.
15/04/13
Thank you very much.
No comment left by this customer.
15/04/13
the destination postcode should NOT be compulsory, as some countries do NOT use them
15/04/13
No comment left by this customer.
15/04/13
I think it's disgusting that parcelmonkey just edit/respond to your negative feedback anyway. Appear unwilling to accept reality?
15/04/13
Our Response: We have a dedicated online support team who look into all issues raised by our customers. If we didn't then we would not have a successful business and numerous long term customers.
Fast & efficient service
15/04/13
easy web site good prices and piced up on time (wonderful)
15/04/13
Very happy at how fast my parcel was delivered at a very low price! Would recommend to others.
15/04/13
Thanks and it's great to see you will be recommending us.
Excellent service, no complaints.
15/04/13
No comment left by this customer.
15/04/13
Very good service but would like to be able to use PayPal for International services
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
Excellent Service from start to finish
15/04/13
Thank you very much :-)
No comment left by this customer.
15/04/13
No comment left by this customer.
15/04/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
