We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
Picked up exactly as stated. Would like the option to leave in a safe place for collection so I don't have to wait in.
22/07/13
No comment left by this customer.
22/07/13
Excellent service.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
all went well
22/07/13
No problems at all. Couriers very pleasant to deal with...definately do business with you again
22/07/13
My parcel was not collected on the correct day although I paid for the service! Very unhappy
22/07/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
22/07/13
Excellent service and price thank you
22/07/13
Parcel Monkey minkey munkey mankey menkey menkey menkey
22/07/13
The parcel was not collected by 6:30 as promised. I phoned the courier who told me that they had not recieved the instruction until 4:30
22/07/13
Our Response: Nightfreight are working on their tracking technology to clear issues like this up and the improvements will hopefully be available in late summer. However we are very sorry for the delay in collection.
great, thanks so much
22/07/13
infact i am short of words and all i know is that parcel monkey is the best
22/07/13
Excellent, will be sending all my ebay items through you from now on.. Royal Mail provide a very poor service at a premium..
22/07/13
no comment
22/07/13
no comment
22/07/13
VERY EASY SERVICE TO USE MANY THANKS
22/07/13
Reliable, Polite, Professional, Punctual Service, Cost Effective Highly Recommended
22/07/13
Thank you and it's great to see you will be recommending us.
Everything was easy n smooth great service
22/07/13
Prompt collection, paperwork in order, quite quick delivery at low cost
22/07/13
No comment left by this customer.
22/07/13
Very efficient and so much easier than taking the parcel to the Post Office!
22/07/13
We couldn't agree with you more ;-)
please call 07717743991
22/07/13
Our Response: Please contact our dedicated online support team via the "support" section of your account who will gladly look into any issue you may have.
No comment left by this customer.
22/07/13
Good, prompt service from City Link. Website can be a bit sticky sometimes.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
need a pick up time window
22/07/13
Easy website, collection on day selected and delivered next day.
22/07/13
No comment left by this customer.
22/07/13
very good!
22/07/13
SUPER, FANTASTIC, WHOO!!
22/07/13
Great service
22/07/13
Very happy with the service you provide
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
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