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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,935 reviews.
faster service
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
Great service many thanks
18/07/13
Simple, fast and efficient for overseas shipment. Even the Customs forms were easy
18/07/13
Very happy with your service. Fast and pretty accurate. Arriving sharp and I feel well informed of pick up and drop off times.
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
Really quick and professional. Thanks!
18/07/13
Excellent as usual.
18/07/13
No comment left by this customer.
18/07/13
no problems whatsoever - thank you - we will use again when need be
18/07/13
Excellent website, great pick up, delivered much quicker and cheaper then other couriers, will use again! Thanks!
18/07/13
Picked up on the day said.
18/07/13
no comment
18/07/13
Good service overall, no problems. Package arrived to Czech Republic in 3 days
18/07/13
no comment
18/07/13
Parcel collected on time and delivered on time, both me and my customer are happy. Thank You
18/07/13
no comment
18/07/13
Very good service, easily booked, friendly staff - does what it says on the tin!! Would be nice to have the price include VAT rather than
18/07/13
Great and fast service
18/07/13
Prompt pickup, item arrived in good condition, no problems - Good value.
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
Anyway to advice an aproximate collection time?
18/07/13
No comment left by this customer.
18/07/13
None of the items were picked up on 2 occasions, therefore I'll be requesting a refund.
18/07/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
No comment left by this customer.
18/07/13
My only issue was a lack of clarity on the exact pickup time- in the end I left the package at the side of the house which helped
18/07/13
This is the second time we use your website to send parcels and we don't regret! You are doing a really great job! Thank you very much!!!
18/07/13
And a big thank you for booking with us :-)
very freindly driver.dident have to wait in allday like some companys.will use your company again
18/07/13
bang on
18/07/13
very satisfied with the service. a contact telephone number would be very useful for enquiries.
17/07/13
Collected & delivered next day, very satisfied with service
17/07/13
Excellent service! Cheap, quick and easy to use. Will use again.
17/07/13
No comment left by this customer.
17/07/13
was fast delivery and cheap
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
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