We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,928 reviews.
no comment
13/07/13
no comment
13/07/13
Good service, many thanks!
13/07/13
item collected wednesday 10th july next day delivety, its now saturday 13th july and still no delivery, absolute rubbish service
13/07/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Service was what it said it would be. Thanks
13/07/13
thank you the service was good if a little slow to pick up.
13/07/13
no comment
13/07/13
Fantastic
13/07/13
no comment
13/07/13
Very fast pickup and delivery very good price. will use again.
13/07/13
excelent service
13/07/13
no comment
13/07/13
perfect transaction Full information and delivered as promised WOnderful service Will (and have) recommend to all
13/07/13
Thank you and it's great to see you have been recommending us.
no comment
13/07/13
The goods took one extra day to arrive than what was suggested on the website but all arrived intact and in good order. I would use again.
13/07/13
Brilliant!!
no comment
13/07/13
Good efficient and convenient service at sensible prices. Thanks, will use you again
13/07/13
Everything was spot on! So glad that you guys are out there! Many thanks!
13/07/13
And we are so glad customers like you are out there :-
Great service, driver brought the label etc, so easy. Thank you
13/07/13
great services just lagging on the tracking ! otherwise will use again.
13/07/13
Great service, really easy to use.
13/07/13
Simple cheap and absolutely brilliant.
13/07/13
All good keep up the good work :)
13/07/13
perfect
13/07/13
no comment
13/07/13
I still don't know if my item has been delivered ! Sick of the fact I can't call anyone! Only email. Will not use P.monkey again.
12/07/13
Our Response: If you click on the green tracking globe you will see all the information you need. Sorry you feel that way but thanks for the two orders you made with us this year.
Super parcel monkey
12/07/13
no comment
12/07/13
no comment
12/07/13
Easy to use website with well thought out and useful features and functions.
12/07/13
first time that i have used a courier was pleased with the service
12/07/13
Thank you for making your first booking with us and please come back soon :-)
The customers service agent was polite and sorted the problem efficiently
12/07/13
no need to do anything. there is an occasional mistake, but they are rectified quickly.
12/07/13
no comment
12/07/13
Very pleased, thank you.
12/07/13
no comment
12/07/13
no comment
12/07/13
no comment
12/07/13
I originally tried to complete the transaction on my tablet. I went through all the details and when I clicked complete it failed!
12/07/13
Parcels collected on time by helpful happy staff, great service as usual
12/07/13
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