We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
Every thing relating to sending a parcel was clear no problems following the instruction , good sevice A1 .
19/07/13
Worked great thanks
19/07/13
No comment left by this customer.
19/07/13
Fast & Efiecient would not use anyone else for my parcels
19/07/13
great service easy to use
19/07/13
Didn't have to wait all day for pick up fortunately but a more specific time slot and delivery info/confirmation would be very helpful.
19/07/13
Your service is simple to use, with a good range of options. Reasonably priced, quick and efficient. Suits me!
18/07/13
Did not recieve what I paid for! Paid for saturday delivery with Citi Link(LWL25755)-dropped parcel at depot fri morn-not delivered till Mon
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
very good
18/07/13
No comment left by this customer.
18/07/13
Your driver are always polite, friendly . Thanks
18/07/13
you saying 1 day delivery , you must say 1 working day delivery becose you collect on friday but delivered only on monday . :(
18/07/13
Very good service, my item was picked up promptly and delivered the next day.
18/07/13
Pick up was meant to be on the friday and did not get picked up until the Monday.
18/07/13
Much better than last time, collected and delivered on the actual dates stated
18/07/13
sent a item to other country only down side was the tracking stateus is really bad could be a hell of a lot better other than this spot on!!
18/07/13
the 1 time i used parcel monkey the item i sent was damaged in transit but the insurance covered the repairs this time though it was great
18/07/13
pleased with your service
18/07/13
Very clear instructions, straight forward process and convenient price. The receiver was happy as well.
18/07/13
no comment
18/07/13
Very good service. Will use again.
18/07/13
no comment
18/07/13
better time for pickup wait in all day did not pick up till after 3oclock
18/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
This was the first time that I had used Parcel Monkey and I was very impressed by how easy it was to organise and the courier was great.
18/07/13
Thank you for making your first booking with us and please come back soon :-)
no comment
18/07/13
no comment
18/07/13
Value for money, quick response and easy to use website.
18/07/13
the price was very fair, collected and delivered on the correct days, so for this item I have had a very good service.
18/07/13
Very good service. Parcel was at my door before 9.00 am on the day expected.
18/07/13
Good overall. Easy to arrange and parcel collected when arranged. I would like an email telling me when it has been delivered.
18/07/13
none needed service was first rste and after lots of bad experience with royal mail and parcel force very happy will use every time
18/07/13
Very happy with service, price and delivery. No complaints, would use again and recommend.
18/07/13
fantastic service
18/07/13
Excellent service very easy to find prices and very easy too book A first class service
18/07/13
Great value service using Parcelforce for 2 x heavy parcels, would definitely use again.
18/07/13
Fantastic news, Thank you very much.
Two parcels left Wednesday one has been delivered on MONDAY!!! After chasing Parcel Force for a while, the 2 parcel's disposed 07771625282 T
18/07/13
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