We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
Very happy with the service and communication. I will recommend parcel monkey.
22/07/13
Thank you and it's great to see you will be recommending us.
Good service thank you
22/07/13
No comment left by this customer.
22/07/13
Awesome service, best prices period!
22/07/13
thanks
22/07/13
No comment left by this customer.
22/07/13
More detailed collection times would be very useful eg am or pm
22/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
good service
22/07/13
Great service, cheap, on time collection and delivery.
22/07/13
No comment left by this customer.
22/07/13
alway good never had no complaints
22/07/13
Very good service but there was no tracking available
22/07/13
Nightfreight are working on their tracking technology and the improvements will hopefully be available in late summer.
No comment left by this customer.
22/07/13
Very good value for money. Items arrived next day. 1st time I've used this service but would use again.
22/07/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
22/07/13
great thanks
22/07/13
I would have liked a confirmation email letting me know the parcel had been delivered safely
22/07/13
All the details you require are available via the green tracking globe next to the order in question.
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
Easy to use website and good price
22/07/13
I real like the service best of luck
22/07/13
And the best of luck to you too :-)
Excellent service and very easy to use.
22/07/13
no comment
22/07/13
no comment
22/07/13
No contact with collection point
22/07/13
excellent as expected ,always reliable ,,,
22/07/13
Great service as always, thank you.
22/07/13
Good collection time
22/07/13
Parcel when picked up was told cant take boxes only plastic bag thing so some items could not be sent would never use again poor service
22/07/13
Our Response: You booked our bag service which means your item / items have to be able to fit in it. If they don't how is this our fault?
no comment
22/07/13
Booked Sunday. Collected Monday. Delivered Tuesday. Perfect. Thank you.
22/07/13
Fantastic news, Thank you very much.
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
very good thanks
22/07/13
As parcels collected very late they were not delivered next day - however were delivered efficiently the following day. Would recommend.
22/07/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/07/13
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