We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
good services
22/07/13
no comment
22/07/13
no comment
22/07/13
The who collected was courteous and completed the collection notepaper work without prompting, parcel delivered am the next day
22/07/13
great service thank you!
22/07/13
Really good thanks, maybe send a text to the sender of the parcel to let them it's been signed for at the other end would be useful :0)
22/07/13
I would probably contact the person to whom you're delivering about 1-2 hours before you arrive just to let them know so they dont go out
22/07/13
We agree but this comes down to the courier companies operating procedures and is not a ParcelMonkey decision.
No comment left by this customer.
22/07/13
Service worked perfectly, collected & delivered as promised. Much easier than getting to the post office with a parcel.
22/07/13
Excellant service.
22/07/13
Great prices great service
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
It s always good with parcel monkey , all my stuff goes thru city link Gloucester
22/07/13
Best price by far, picked up one day delivered by 10 am next dy can't do better than that .
22/07/13
good service, easy website. Didnt receive any updates on text or email letting me know parcel had been collected though.
22/07/13
nice and fast thanks
22/07/13
Our Response: So it should have been 5 stars then!! ;-)
All parts of the service worked well
22/07/13
Very Helpful staff as parcel was heavy. Arrived at destination before I had time to ring them!!!
22/07/13
LOL :-)
No comment left by this customer.
22/07/13
no comment
22/07/13
no comment
22/07/13
Great service, very efficient, can't think of any improvements
22/07/13
came 24 hr late took 3 days to deliver customer was not happy and wont be re-ordering
22/07/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
all went smoothly thank you.
22/07/13
Really impressed with the service we recieved, can't fault it
22/07/13
item collected on time and delivered the next day as promised,thankyou
22/07/13
Early pick up, fast delivery, 100% satisfaction all around. Will use you again for definite
22/07/13
no comment
22/07/13
no comment
22/07/13
no comment
22/07/13
verz good service indeed, thanks!
22/07/13
Good value for money, Excellent service.
22/07/13
No negative feedback or alternative suggestions. All went well.
22/07/13
frustrating that you have no contact numbers to clear up questions. You used to have an online 'conversation' option. Bad move
22/07/13
Great service thank you.
22/07/13
No comment left by this customer.
22/07/13
User friendly website, parcel delivered on time and fully tracked at excellent value, well done Parcel Monkey
22/07/13
Thank you very much.
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