We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,928 reviews.
No comment left by this customer.
15/07/13
It would be good to offer same day pickup
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
I was entirely happy with your service. Many thanks.
15/07/13
no comment
15/07/13
no comment
15/07/13
Parcel Monkey is fine when there are no problems, no help at all when something goes wrong. Recommend another courier for anything important.
15/07/13
Very good. Picked up from somewhere else and delivered to me.
15/07/13
My parcel was supposed to be picked up on 1 day and no one came from another courier and didn't let me know.
15/07/13
no comment
15/07/13
no comment
15/07/13
NO PROBLEMS ENCOUNTERED. GOOD COMPANY THAT I HAVE USED BEFORE
15/07/13
reliable service, thanks
15/07/13
Bit confused 1 to 2 day del item picked up back to depot in reading but did not leave depot until following morning
15/07/13
no comment
15/07/13
great service
15/07/13
Collected on time good service
15/07/13
No comment left by this customer.
15/07/13
Great service and cheap
15/07/13
Very happy with service!!!
15/07/13
VERY GOOD SERVICE
15/07/13
Organised Monday, collected Tuesday, arrived at address in France Friday. Cannot fault the service.
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
All good but a time window for collection would make a big difference.
15/07/13
Good service, Pick up and delivery was fast with Neightfreight, however there was some minor damage to the package on arrival
15/07/13
No comment left by this customer.
15/07/13
spot on guys!
15/07/13
No comment left by this customer.
15/07/13
parcel collected and delivered on time excellent
15/07/13
Prompt service. No problems. I think it would be helpful to offer a packing service too, however.
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
fast efficient service- good
15/07/13
Had to use the service twice as first collection booked never arrived. Used a different company via Parcel Monkey and it it got picked up.
15/07/13
failed collection two days running.
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
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