We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,789 reviews.
No problems, good service
04/08/13
no comment
04/08/13
Very good thanks, will continue to use, have now used a few times.
04/08/13
if i could take my parcel to parcel force instead of waiting in for them to collect it
04/08/13
We have just launched a domestic depot drop off service with this carrier and will be looking to add our International service with them too :-)
Fantastic service. Thank you
04/08/13
no comment
04/08/13
no comment
04/08/13
booked, collected and delivered in the service I asked for in good condition, very good service.
04/08/13
no comment
04/08/13
no comment
04/08/13
Great service would recommend to friends I would use again
04/08/13
Thank you and it's great to see you will be recommending us.
Prompt and efficient service
04/08/13
no comment
04/08/13
jhjh
04/08/13
Very impressed, great service, easy to use
04/08/13
no comment
04/08/13
no comment
04/08/13
Although your service was excellent the courier on the other hand spoiled it where i had to deliver the parcel to them.
04/08/13
My parcel have not arrived in Brazil yet, and you said that should be there in 5 to 7 work days. I would like know where is my parcel.
04/08/13
Our Response: If you click on the tracking link you will see it has been returned to the UK. We have also notified you about this.
Very good and quick
04/08/13
Easy to use and excellent service, will definitely use parcel monkey again
04/08/13
no comment
04/08/13
No comment left by this customer.
04/08/13
My parcel got collecting on time and was taken with care
04/08/13
Used you before. Excellent quote, collected next day, delivered the following day. Brilliant value for money!
04/08/13
Fantastic news, Thank you very much :-)
Great!!
04/08/13
No problems at all, a very efficient service all round
04/08/13
Excellent service all the way, however a 'Free Full English Breakfast' is the only improvement I could suggest. Great job thanks folks.
04/08/13
LOL :-)
No comment left by this customer.
04/08/13
No comment left by this customer.
04/08/13
Very prompt efficient service parcel monkey delivered exactly when they said they would from uk to Australia in 5 days ! ! ! Will use again
04/08/13
It's great to see you are so pleased with our own International service :-)
Excellent service. Thank you
04/08/13
No comment left by this customer.
04/08/13
All very easy to deal with
04/08/13
Amazing,company customer service outstanding,highly recommended
04/08/13
Our Response: So it should have been 5 stars then!! ;-)
No comment left by this customer.
04/08/13
No comment left by this customer.
04/08/13
Courier collected a day late, rubbish!
04/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Thanks. Good service.
04/08/13
I THINK YOUR SERVICE IS FAR THE BEST . VERY HELPFUL COLLECTION DRIVER , EX VALUE FOR MONEY ON LARGE BOX'S 8 - 12KG
04/08/13
Thank you very much.
