We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,933 reviews.
No comment left by this customer.
16/07/13
you don't have a helpline number and you don't reply to emails about lost items. never again.
16/07/13
great servive, great value, thank you
16/07/13
Brilliant as always!
16/07/13
no comment
16/07/13
no comment
16/07/13
no comment
16/07/13
Collection on time
16/07/13
no comment
16/07/13
no comment
16/07/13
no comment
16/07/13
Perfect service, no issues at all.
16/07/13
It would be really helpful if you could put the recipients name and postcode in the email for the shipping label
16/07/13
Parcel was never collected and getting a responce as to why looking like being equally slow...'you pay peanuts you get monkeys'
16/07/13
excellent, seamless process, cannot pick fault
16/07/13
Parcelforce stick on an added charge a month after delivery and you pas it on, without question. They measured wrong. Never use you again.
16/07/13
easy to track on the system , all deliveries have been made with no damages
16/07/13
No comment left by this customer.
16/07/13
I couldn't pay via your direct payment service and had to use PayPal (which I hadn't originally seen)...no drama, just frustrating.
16/07/13
No comment left by this customer.
16/07/13
no comment
16/07/13
After a very bad experience with My Hermes tried yourselves - went off without a hitch - fantastic!
16/07/13
Easy to use
16/07/13
Instant availability of the shipping label would be an improvement, other carriers do it!
16/07/13
I always use parcel monkey because it always works for me.
16/07/13
Great Service, thank you.
16/07/13
Parcel not arrived after 7 days, not trackable after 24 hours. "Arrived in destination country" 1oth July, since then zilch
16/07/13
Easy process. Picked up and dropped off as expected. Great stuff!
16/07/13
Very good service would use again
16/07/13
Great service !!!! Highly reccomended!
16/07/13
no comment
16/07/13
Very easy to post excellent service
16/07/13
Another spot-on reliable delivery !
16/07/13
No comment left by this customer.
16/07/13
excellent service, after two destroyed parcels by DHL I trusted Parcel Monkey-was worth it! on time, goods in one piece, affordable. thanks!
16/07/13
i received an email on morning of collection saying I need to provide an address label but when courier collected parcel I didn't need to?.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
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