We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
Great Prices, Great Service and Great Back Up !
09/07/13
no comment
09/07/13
The service was excellent, picked up my package and delivered on time. Can't ask for a better service :)
09/07/13
No comment left by this customer.
09/07/13
Excellent service
09/07/13
A1+
09/07/13
No comment left by this customer.
09/07/13
The Tv I shipped was irreparably damaged and the screen was broken, sign of poor handling. We'll ask for compensation of damage
09/07/13
Very easy and good price - nothing to add
09/07/13
could not beleive the price you charged to Australia and delivery 4-6 days. Very pleased and would definety use again and tell friends.
09/07/13
Be able to give an approximate time of collection of a parcel.
09/07/13
parcels where picked up and delivered on time
09/07/13
no comment
09/07/13
A phone call, rather than an email, would speed up any collection/delivery issues much faster.
09/07/13
The parcel did not arrive when stated. Tracking info not updated. No call made to advise of an apparent problem with the address.
09/07/13
i waited all day 4 Courier & then found calling card but I'm sure nobody rang as I was near the door all day, card trapped in letter box!!
09/07/13
fast service. good couriers. thankyou.
09/07/13
Happy. All the way to Austrailia from Scotland. Will use again.
09/07/13
no comment
09/07/13
no comment
09/07/13
very happy. courier picked up at a decent time and on the day i booked it for
09/07/13
no comment
09/07/13
No comment left by this customer.
09/07/13
Please colect same day
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
The parcel was still showing as awaiting delivery 4 day after collection. I panicked& rang the buyer, only to be told it had already arfived
09/07/13
no comment
09/07/13
It would be more convenient to be able to take parcels to a shop or collection point instead of having to wait in for collection.
09/07/13
no comment
09/07/13
Price was the best I found and everything was very easy and efficient.
09/07/13
CITY LINK COURIERS EXTREMELY GOOD SERVICE. AAAAAAAAAAA+++++++++++
09/07/13
you were excellent
09/07/13
no comment
09/07/13
missed collection but arranged another collection spot on collected today instead of yesterday as planned
09/07/13
Absolutely satisfied. Thanks!
09/07/13
My parcel was delivered as promised, however it would be nice to have some forewarning on the extra charges prior to payment. Disappointing!
09/07/13
No comment left by this customer.
09/07/13
No comment left by this customer.
09/07/13
Msn hotmail views parcel monkey as junk, can this be changed? Also can paypal charge less? Other than that its great
09/07/13
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