We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,935 reviews.
As busy people it would be very advantageous to know whether the parcel would be collected AM or PM.
17/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Courier are an atrociously poor provider. Problems every time
17/07/13
Fantastic company.First class service.Would highly recommend
17/07/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
17/07/13
As always excellent service
17/07/13
The service was lovely. Only the fact I didn't like was that PayPal option was not present and saving card details was nit safe.
17/07/13
Very poor... not came to collect my parcel, I waited all day in home.
17/07/13
Our Response: According to the tracking details your item was collected and then Signed for by 'GEORGE' at 12:55 on Monday 15th July.
Quick and easy. Great service! Thank you so much!!
17/07/13
smooth and easy thanks!
17/07/13
I wouldn't use anyone else
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
parcel colection was on time but next day delivery never hapened
17/07/13
Great service, easy to use, highly recommended
17/07/13
Thank you and it's great to see you will be recommending us.
Great service..Cheaper and better than the rest. Will definately use again .
17/07/13
Spot on with city link
17/07/13
Pacel picked up on time and delivered next day as promised
17/07/13
The DX man Ok. He represent well. I think there should be a platform in your portal to inform customer of save delivery of what they send.
17/07/13
Full tracking with DX and Nightfreight is coming very soon :-)
ABSOLUTELY DISGUSTED THE GOODS WERE DAMAGED BY THE TIME THEY ARRIVED AT THERE DESTINATION
17/07/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Very fast, efficient and collection driver was polite and helpful. Very recommendable!!
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
jzxfjfsofsdofsfsfjsofhsof a diddly doodle
17/07/13
!!!!!!
Great service, Quick deliver but got taxed on top of the delivery charge :-(
17/07/13
We are not responsible for International customs charges.
quality service hampered only sightly by the lengthy booking procedure
17/07/13
Excellent all round service. Very happy. Will definitely use Parcel Monkey again.
17/07/13
Good service, arrived in one piece which is always a blessing.
17/07/13
Great service, thanks, Have'nt encountered any problems to speak of.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
lovely stuff
17/07/13
Courier RSA Cannot read and if not for the Courier staff member at Cpt Airport I would still be trying to retrieve my package. Never again rubbish.
17/07/13
No comment left by this customer.
17/07/13
fantastic and we will definitly use again :)
17/07/13
Great news :-)
We would prefer to have a range of pick up times, which would be more convenient.,
17/07/13
Our Response: And we would love to provide them for you but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
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