We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,933 reviews.
no comment
16/07/13
no comment
16/07/13
the parcle arrived next day, item slightly damaged. not botherd about a claim as the item works and does its job.
16/07/13
estimated arrival times would be good.
16/07/13
Day service was very good. Friendly, helpful driver and everything on time. Specific timed pick ups is a rarity with couriers.
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Great service. Everything worked the way it should!
16/07/13
Great service as always
16/07/13
No comment left by this customer.
16/07/13
Bit alarmed to get the email saying 'Please remember that if you do miss your collection, there is a charge of £10.50+vat that will be appl
16/07/13
Really pleased with service. Only criticism is having to wait in all day - to be told morning or afternoon would be great xx
16/07/13
No comment left by this customer.
16/07/13
great service thank you!
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Nothing to say, everything went through great
16/07/13
Not very happy with service, had two items collected and one item sent to wrong person and second one gone missing!!!!!, call me 07446717034
16/07/13
Collected on day stated, although not until 5pm that day. Would be good if a.m. or p.m. could be stated, but delivered on time.
16/07/13
Simple, fast and efficient comparison site. Will definately use your service again - thank you
16/07/13
No comment left by this customer.
16/07/13
usual great service. However sometimes I need something to not be delivered next day. You are too fast!!
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Nothing to complain about - so nothing to add!
16/07/13
It wasn't (initially) clear that the price didnt include VAT, perhaps this should be made more obvious...
16/07/13
would be nice to know what time courier is coming! otherwise excellent.
16/07/13
Can;t think of anything. Parcel was collected when it was arranged and as far as I know it has arrived.
16/07/13
excellent service...
16/07/13
No comment left by this customer.
16/07/13
The parcel has not arrived yet. So, you cannot claim 1-2 working days delivery. The courier did not know that he has to give me a label.
16/07/13
2 boxes of empty bottles 11 smashed in transit. ParcelForce del boxes to me undamaged in UK
16/07/13
No comment left by this customer.
16/07/13
No comment left by this customer.
16/07/13
Faultless. Best price, pick up as expected & great communications. Will use again.
16/07/13
No comment left by this customer.
16/07/13
Great Service very happy....thanks
16/07/13
good first impression
16/07/13
No comment left by this customer.
16/07/13
Very easy,quick and smooth.Will definately use you again :)
16/07/13
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