We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,928 reviews.
No comment left by this customer.
12/07/13
No comment left by this customer.
12/07/13
Collection and delivery on time. Great!
12/07/13
No comment left by this customer.
12/07/13
the parcel was arranged to be collected on Monday 8 after three phones calls on Tuesday 9th it got collected at 4.oopm 24hrs late
12/07/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
12/07/13
Profesional and affordable!
12/07/13
Thank you very much :-)
No comment left by this customer.
12/07/13
No comment left by this customer.
11/07/13
I had to wait in all day for a collection I think you should give pm or am slot , it turned up late at other end too ir was late
11/07/13
No comment left by this customer.
11/07/13
Easy and good to use
11/07/13
No comment left by this customer.
11/07/13
This was the first time I have used Parcel Monkey and may I say how impressed I am with the service I received. Everything went smoothly
11/07/13
Thank you for making your first booking with us and please come back soon :-)
Collection Agent was very polite and helpful
11/07/13
I don't use another courier as with this sort of service there is no need to look further - keep it up - thanks
11/07/13
Fantastic news, Thank you very much.
we paid for a next day service. it was never even picked up. Courier didn't want to help at all. this has cost us a customer... and £60
11/07/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Excellent service and good rates thank you very much
11/07/13
failed Courier collection so dropped at depot only for them to fail to deliver!
11/07/13
The service was great.I'll deal with you again.thanks
11/07/13
And a big thank you to you too ;-)
No location with the tracking, so no idea which customs my package is at and is already several days late
11/07/13
Our Response: The tracking shows 11th July 2013 @ 21:30 Stopped: Detailed inspection by customs.
No comment left by this customer.
11/07/13
ontime collection and delivery, as it should be. thanks
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
Happy with prices ( as long as you keep the prices) and speed of delivery
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
Had to wait in for 2 full days, got told lots of ridiculous excuses, spent over 90 mins on the phone, night freight, worst couriers ever
11/07/13
No comment left by this customer.
11/07/13
I found the service to be as good as advertised. I was happy with the deal and will use you again.
11/07/13
Thank you very much :-)
Excellent service once again
11/07/13
city link driver that picks up from me is great,never misses a pick up
11/07/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
No comment left by this customer.
11/07/13
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