We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,933 reviews.
Arrived on time - Excellent service
17/07/13
brilliant service
17/07/13
great thanks
17/07/13
Fast and efficient, a little disppointed at the surcharge for paying via PayPal though.
17/07/13
My parcel eventually arrived but it was picked up a day after the agreed date and delivered two days after pick up, when I paid for next day
17/07/13
tracking not working properly on pm site
17/07/13
No comment left by this customer.
17/07/13
Very good services!
17/07/13
No comment left by this customer.
17/07/13
Brilliant all round, does what it says on the tin more efficiently & cheaper than other courier handlers. 1st class operator
17/07/13
Good service .
17/07/13
Excelent service.
17/07/13
Arrived when said, quick and efficient with a pleasant collection person.
17/07/13
Excellent service,good comms,great price,helpfull driver,many thanx for a great job ta.
17/07/13
cool services on time pick up and deliver nothing you ask for more
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
make sure your actually turn up for collections instead of simply saying they have, not good for business, yours or mine
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
Pleased with the price and overall experience was great. Very convenient with pickups from home.
17/07/13
As always a fantastic service A**********Thank you
17/07/13
fast great price brilliant
17/07/13
Night freight didn't collect the parcel on time, they collected that on the next day. My customer is not happy.
17/07/13
Very pleased with service from city link, but disappointed with parcelforce had email for correct address when parcel has been delivered
17/07/13
Well done
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
No comment left by this customer.
17/07/13
Good communication, good pick up and drop off. Wi
17/07/13
Never turned up again on day stated regular now going elsewhere for service
17/07/13
collection a day or two later than agreed, combined with a hopeless internet tracking system
17/07/13
Our Response: Nightfreight are working on their tracking technology and the improvements will hopefully be available in late summer.
There is no contact telephone number if a problem arises and the support ticket system is VERY slow to respond
17/07/13
easy and cheap.
17/07/13
no comment
17/07/13
no comment
17/07/13
Awful service.Courier twice didn't collect the parcel saying that premises were closed.It's university and reception is open 24/7 !
17/07/13
no comment
17/07/13
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