We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,933 reviews.
Very easy to book online and parcel was collected on desired day and delivered next day - very pleased with service.
15/07/13
No comment left by this customer.
15/07/13
Paid for tracking but tracking wasn't available?
15/07/13
No comment left by this customer.
15/07/13
Get rid of Night Freight! They left the parcel outside the customers house (on the main road) without even knocking to see if anyone was in!
15/07/13
As always, top job, keep it up. Thanks
15/07/13
Excellent service providing reliability flexibility and fantastic value for money.Well done parcel monkey!!!!!!
15/07/13
Excellent service I have recommended it to lots of people.
15/07/13
Excellent service, never use anyone else
15/07/13
no comment
15/07/13
no comment
15/07/13
delivered quickly. no problems
15/07/13
Excellent service and price as always
15/07/13
no comment
15/07/13
no comment
15/07/13
It would be nice to have a time within an hour for collection. I couldn't go out cause i was waiting for you. But still a very good service
15/07/13
Very good, will possibly use you again!
15/07/13
No comment left by this customer.
15/07/13
Good service but being able to choose am or PM collection would be even better, even for an extra couple of quid.
15/07/13
very good'
15/07/13
Fantastic, friendly service. Have recommended to all my family and friends.
15/07/13
The service was excellent. The only improvement would be to provide a narrower collection 'window' than one day.
15/07/13
dx are okay, but their tracking system is poor.
15/07/13
I was amazed at the great price to send large items - it helped me shift stuff on ebay that I didn't think i could ship!
15/07/13
No comment left by this customer.
15/07/13
Hassle free courier service, what more could you ask for? :)
15/07/13
No comment left by this customer.
15/07/13
parcel monkey is very easy to use all the information in front of you . online tracking is great.dont touch anything its working good ...
15/07/13
No comment left by this customer.
15/07/13
Excellent service, cheap, super quick delivery. Only improvement is if you could narrow down the pick up time (have to keep day free)
15/07/13
Excellent service, did exactly as promised. Couldn't of asked for more.
15/07/13
No comment left by this customer.
15/07/13
Great service but concerned that there is only a 24hour window to make claim if item is damaged in transit, particulatly if sent overseas
15/07/13
No comment left by this customer.
15/07/13
No comment left by this customer.
15/07/13
one carrier for all sizes please
15/07/13
No comment left by this customer.
15/07/13
good service altho a bit pricey.
15/07/13
Collected package a day late with no apology.
15/07/13
No comment left by this customer.
15/07/13
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