We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
No comment left by this customer.
18/07/13
Collections are never on time - very poor
18/07/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
18/07/13
V Good service - thanks
18/07/13
Good price, good tracking
18/07/13
Cheapest deal I could find fast delivery, great company
18/07/13
Thank you very much :-)
No comment left by this customer.
18/07/13
I had to rebook 3 times and still no collection - I have now sent an email to cancel this and waiting on a refund, also no contact number
18/07/13
Our Response: The order in question shows Signed for by 'LIGHTBROWN' at 08:49 on Thursday 11th July.
Service seemed perfect, I paid, it was collected, It got delivered.
18/07/13
Great service thank you
18/07/13
No comment left by this customer.
18/07/13
Overall very good. Only problem was printing if label as parcel was being collected from 3rd party & I didn't have their email address.
18/07/13
Our advice is for those that are having the item collected to make the booking.
Great service and delivered next day as promsed
18/07/13
Although service was good - the online tracking never gave accurate status & package was collected 1 hour late (7pm)
18/07/13
Can't beat the rates or the ease of use. Sit down, click and it's done. Why can't life be this simple? :)
18/07/13
Fantastic news, Thank you very much.
Very prompt collection & delivery
18/07/13
Parcel collected on time, but unfortunately online tracking was poor for international parcels so did not know when parcel was delivered.
18/07/13
faster service
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
Great service many thanks
18/07/13
Simple, fast and efficient for overseas shipment. Even the Customs forms were easy
18/07/13
Very happy with your service. Fast and pretty accurate. Arriving sharp and I feel well informed of pick up and drop off times.
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
Really quick and professional. Thanks!
18/07/13
Excellent as usual.
18/07/13
No comment left by this customer.
18/07/13
no problems whatsoever - thank you - we will use again when need be
18/07/13
Excellent website, great pick up, delivered much quicker and cheaper then other couriers, will use again! Thanks!
18/07/13
Picked up on the day said.
18/07/13
no comment
18/07/13
Good service overall, no problems. Package arrived to Czech Republic in 3 days
18/07/13
no comment
18/07/13
Parcel collected on time and delivered on time, both me and my customer are happy. Thank You
18/07/13
no comment
18/07/13
Very good service, easily booked, friendly staff - does what it says on the tin!! Would be nice to have the price include VAT rather than
18/07/13
Great and fast service
18/07/13
Prompt pickup, item arrived in good condition, no problems - Good value.
18/07/13
No comment left by this customer.
18/07/13
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