We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,632 reviews.
great value for money. fRom better than parcel force. will use again.
27/07/13
no comment
27/07/13
simple to use, parcelforce collected on the day, only offering debit/credit card as payment method, paypal would be useful for ebay users
27/07/13
Parcel collected Thursday and delivered in Frankfurt on Tuesday. More than happy but it did say 2 day service so maybe a bit late. Recommend
27/07/13
Overall very happy with the service. An approximate collection and delivery slot would be helpful though.
27/07/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
First time using this brilliant company. Simple to book and item picked up and delivered quick Competitive prices will use again when needed
27/07/13
Thank you for making your first booking with us and please come back soon :-)
No comment left by this customer.
27/07/13
everything from collection to delivery works as stated....4 days UK to Vietnam...Great
27/07/13
No comment left by this customer.
27/07/13
An AM or PM pickup designation would be helpful
27/07/13
Would love a 'same day collection' rather than next day when booking online.
27/07/13
We would love to offer you this but the couriers find this operation very difficult to plan for.
Excellent service thank you
27/07/13
Great Service. Good price. Delivered next day.
27/07/13
Fantastic news, Thank you very much :-)
Never disappoint
27/07/13
ecxcellent, saved me time
27/07/13
things have gone to plan just lately. thanks
26/07/13
great service! a collection time on the day would be good. Will use you again.
26/07/13
no comment
26/07/13
no comment
26/07/13
The delivery person did not take much care in handling the goods from the collection to the transport van.
26/07/13
Excellent service and my customer received his parcel within time :-)
26/07/13
does exactly as it says on the tin :) will be using u again
26/07/13
That's great to know, Thanks very much :-)
excellent as usual
26/07/13
no comment
26/07/13
excellent
26/07/13
no comment
26/07/13
Excellent service. Parcel picked up from home and delivered the next day. Parcel was easy to track.
26/07/13
no comment
26/07/13
no comment
26/07/13
no comment
26/07/13
Excellent service in all areas.....Well done. Will use again.
26/07/13
Great service, parcel collected lunchtime and delivered next morning. Could improve things with choice of am/pm collection.
26/07/13
i am very pleased with service and will definately use again. quick pick up, easy to book, quick delivery. excellent thank you
26/07/13
no comment
26/07/13
no comment
26/07/13
couldn't be more satisfied with service. Will no doubt use again. Thanks
26/07/13
excellent. thank you.
26/07/13
No issues at all, service as expected.
26/07/13
Smooth, easy transaction, just what raindropsies needed to get the item to her customer.
26/07/13
if you could provide a text service to inform us 1 hour before arrival so not sat in all day, that would be amazing! :-D thanks
26/07/13
This is coming, along with other improvements later this summer, to our Nightfreight / DX services.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
