We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,937 reviews.
Brilliant service - can't see how it could be improved. Thank you very very much!
19/07/13
Nope, all good. Maybe make clear when ordering you'll need to print label but I may have just missed it!
19/07/13
Good polite service, quick collection, excellent prices
19/07/13
paid for next day but no where did it say it didnt inc sat delivery so parcel didnt arrive till monday. next day delivery should mean NEXT
19/07/13
Our Response: It clearly states next working day and we even have an option to book a Saturday delivery if you want to.
Just started new job and have to despatch odd parcels - was recommendeed to PM and am very pleased with service.
19/07/13
no comment
19/07/13
have recommended you to friends great service thanks
19/07/13
Thank you and it's great to see you have been recommending us.
good price, collected on time.
19/07/13
My parcel weighed 1 kg and you told me that it weighed 3.5 , this is a mug !
19/07/13
Our Response: And you told us it was 10x10x10cm at 1kg which we have asked you to confirm before we get the exact dimensions from DHL.
easy to arrange and pay for. would be nice if you had a cheap economy service
19/07/13
Keep watching as we have a number of new products in development.
no comment
19/07/13
A good all round service.Will definitely use again.From collection from my house to delivery at buyers house less than 24hours
19/07/13
no comment
19/07/13
Excellent service at good rates
19/07/13
no comment
19/07/13
Sent to Australia from UK with no issues with a quick tracked delivery, thanks Parcel Monkey
19/07/13
It's great to see you are so pleased with our own International service :-)
Great on time collection & delivery
19/07/13
courier did not collect on the day booked and customer has still not got my item ! has now gine to buy another one
19/07/13
Our Response: If you check the tracking it shows 16-07-2013 07:58 Rotherham Depot Delivery attempted - refused by addressee
No comment left by this customer.
19/07/13
collection and delivery on time A**
19/07/13
Very fast delivery, see you later soon.
19/07/13
No comment left by this customer.
19/07/13
I was very impressed with the speed with which my parcel was collected and reached its destination.
19/07/13
Your serivce was spot on and does not require improvement, many thanks.
19/07/13
No comment left by this customer.
19/07/13
Every thing relating to sending a parcel was clear no problems following the instruction , good sevice A1 .
19/07/13
Worked great thanks
19/07/13
No comment left by this customer.
19/07/13
Fast & Efiecient would not use anyone else for my parcels
19/07/13
great service easy to use
19/07/13
Didn't have to wait all day for pick up fortunately but a more specific time slot and delivery info/confirmation would be very helpful.
19/07/13
Your service is simple to use, with a good range of options. Reasonably priced, quick and efficient. Suits me!
18/07/13
Did not recieve what I paid for! Paid for saturday delivery with Citi Link(LWL25755)-dropped parcel at depot fri morn-not delivered till Mon
18/07/13
No comment left by this customer.
18/07/13
No comment left by this customer.
18/07/13
very good
18/07/13
No comment left by this customer.
18/07/13
Your driver are always polite, friendly . Thanks
18/07/13
you saying 1 day delivery , you must say 1 working day delivery becose you collect on friday but delivered only on monday . :(
18/07/13
Very good service, my item was picked up promptly and delivered the next day.
18/07/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
