We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,937 reviews.
great thanks
22/07/13
I would have liked a confirmation email letting me know the parcel had been delivered safely
22/07/13
All the details you require are available via the green tracking globe next to the order in question.
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
Easy to use website and good price
22/07/13
I real like the service best of luck
22/07/13
And the best of luck to you too :-)
Excellent service and very easy to use.
22/07/13
no comment
22/07/13
no comment
22/07/13
No contact with collection point
22/07/13
excellent as expected ,always reliable ,,,
22/07/13
Great service as always, thank you.
22/07/13
Good collection time
22/07/13
Parcel when picked up was told cant take boxes only plastic bag thing so some items could not be sent would never use again poor service
22/07/13
Our Response: You booked our bag service which means your item / items have to be able to fit in it. If they don't how is this our fault?
no comment
22/07/13
Booked Sunday. Collected Monday. Delivered Tuesday. Perfect. Thank you.
22/07/13
Fantastic news, Thank you very much.
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
No comment left by this customer.
22/07/13
very good thanks
22/07/13
As parcels collected very late they were not delivered next day - however were delivered efficiently the following day. Would recommend.
22/07/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/07/13
no comment
22/07/13
no comment
22/07/13
EXCELLENT SERVICE AT EXCELLENT PRICE. COULDN'T BE BETTER. PERFECT !
22/07/13
I was recommended Parcel Monkey by a friend and I am now recommending you to others. Very good value and service, the driver was very polite
22/07/13
That's fantastic news, Thank you very much and please pass on our thanks to your friend :-)
Pickup good. Apparently delivered a day late though. Pleased overall.
22/07/13
All good, no hick ups
22/07/13
I had to nip out for 5 mins the courier came, ignored my parcel on the step n put me a note through. I rang n was told I had to pay again!
22/07/13
Goods arrived in Belgium quicker than expected.
22/07/13
Fantastic news!!
did what it said on the tin good service
22/07/13
due to collect 15th was not collected until 20th, after several complaints. will not arrive until 23rd at earliest, paid for next day del!
21/07/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
21/07/13
Always offering a high quality service at competitive prices
21/07/13
No comment left by this customer.
21/07/13
Good service.
21/07/13
Excellent service, prompt, sensible pricing, will be using Parcel Monkey for ALL future shipping, can't fault you A+++++
21/07/13
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