We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
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Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,966 reviews.
No comment left by this customer.
07/08/13
delivered in 3 working days,easy to track the parcel-progress updated regulary,collection time not specifed, please at least do a.m. or p.m
07/08/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Great Service as always!!
07/08/13
no comment
07/08/13
Fast!
07/08/13
Parcel wasn't picked up when it was supposed to be picked up, no number to call on your website. Poor service
07/08/13
Our Response: We have a dedicated online support team who look into all issues raised by our customers.
no comment
07/08/13
good service, good price, would use again
07/08/13
no comment
06/08/13
no comment
06/08/13
cost effective and efficient. However we wanted to take to depot. tried website 3 times then gave up and used collection service. recommend.
06/08/13
The service you were trying does have a drop off option so I can't understand why you found this to be the case.
The collection and delivery went without a hitch. Thank you, Arthur.
06/08/13
Efficient and reliable service, thank you!
06/08/13
Worked well as is.
06/08/13
Recently items which I have sent next day have taken 2 days or more to be delivered, leading to some disappointed recipients.
06/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
good price, good service
06/08/13
no comment
06/08/13
no comment
06/08/13
excellent service, kept up to date with transaction, will use again
06/08/13
Fantastic news, Thank you very much :-)
The parcel was not collected.
06/08/13
Will continue to use with these prices and service
06/08/13
Brilliant!!
very impressed with your picking up driver.
06/08/13
Good but not knowing the time of collection is a bit of an issue
06/08/13
good service, well done!
06/08/13
The courier did not pick up parcel on the right day - we had to re-arrange collection.
06/08/13
super quick!
06/08/13
no comment
06/08/13
Great service tyvm
06/08/13
great as always
06/08/13
Easy to use and would recommend to family and friends
06/08/13
Easy to book, picked up my parcel as arranged, great service
06/08/13
No need, diddvery very well. Well done
06/08/13
no comment
06/08/13
All good as usual but time slots or rough idea of collection times would be helpful due to office opening hours. Thanks
06/08/13
Very quick super service! Definitely use again and recommend to others.
06/08/13
Excellent service and reliable
06/08/13
apart from smashing 6 out of 10 parcels collected by dx not to bad! what do those driver do to them????
06/08/13
no comment
06/08/13
no comment
06/08/13
No comment left by this customer.
06/08/13
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