We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,966 reviews.
No comment left by this customer.
07/08/13
No comment left by this customer.
07/08/13
Fantastic service and excellent value for money. First class service would definately be using you and and recommending to other thanks
07/08/13
Thank you and it's great to see you will be recommending us.
All good, nice and efficient...
07/08/13
Really good
07/08/13
No comment left by this customer.
07/08/13
parcel arrived on time but contents broken, despite excellent packing. Item was transported upside down, despite clear labelling of topside
07/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
07/08/13
Ease of use
07/08/13
Good website. Found me a good deal and service was reliable. Thank you.
07/08/13
And a big thank you to you too ;-)
Fast,efficient service,thankyou
07/08/13
VERY QUICK AND EFFICIENT
07/08/13
No comment left by this customer.
07/08/13
The online service is very user friendly and the collection driver was courteous and helpful.
07/08/13
Very Good
07/08/13
good service no problems excellent delivery driver really helpful
07/08/13
No comment left by this customer.
07/08/13
prompt service no problems as allways thanks simon
07/08/13
Our Response: So it should have been 5 stars then!! ;-)
Very satisfied will use again.
07/08/13
No comment left by this customer.
07/08/13
great
07/08/13
No comment left by this customer.
07/08/13
I was reluctant to use you - the name just did not fill me ith confidnece BUT the service was excellent and value too !
07/08/13
Thank you for making your first booking with us and please come back soon :-)
very good service. Would use again.
07/08/13
Wow, now sending parcels is easy, user friendly, competitive prices - there must be a catch!
07/08/13
No catch just a great website with competitive prices and reliable couriers most of the time :-)
the parcel has not been collected yet very poor service
07/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Collection 25 boxes delivered 24 on 2/08 still 1 box missing
07/08/13
Speedy delivery, helpful staff. Easy to use and a great price.
07/08/13
Fantastic Service!
07/08/13
Easy and quick service. Only criticism is that a same day service isn't available
07/08/13
No comment left by this customer.
07/08/13
No comment left by this customer.
07/08/13
No comment left by this customer.
07/08/13
Website easy to use, good service, good value. Thanks.
07/08/13
Collected on the arranged day, Speedy delivery. will use again.
07/08/13
Our Response: So it should have been 5 stars then!! ;-)
First class service, easy to use at every stage
07/08/13
Collected 3 days late!!
07/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
Very easy to arrange the collection. Packaged collected and delivered on time. Will definitely use Parcel Monkey again!
07/08/13
superb service, punctual and reliable, very recommendable
07/08/13
large difficult parcel from very south coast to west yorkshire overnight. Brilliant
07/08/13
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