We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,635 reviews.
Parcel was delivered within 2 days, very happy
14/08/13
excellent service will use again. thanks
14/08/13
Excellent and seamless as always, user experience for the whole process is wrapped up (excuse the pun)!! well done guys!
14/08/13
Parcel was not collected on the day nobody rang, nobody apologised had to wait around another day for collection. Monkeys for sure!
14/08/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
4 days for parcel delivered from UK to Australia -
14/08/13
It's great to see you are so pleased with our own International service :-)
It took a couple of phone calls to organise both the pick up and the delivery, but eventually it was all fine. Package arrived in good state
14/08/13
No comment left by this customer.
14/08/13
no comment
14/08/13
Worked well, nothing more needed.
14/08/13
Loving the new services and the option to drop off
14/08/13
Brilliant!!
Smooth and pleasant service from you along with reasonable prices
14/08/13
no comment
14/08/13
Good Fast & Efficient Service
14/08/13
no comment
14/08/13
Excellent service.
14/08/13
very professional, easy to follow, and very quick collectio. will use you for all my delivery from now on...many thanks
14/08/13
That's fantastic news, Thank you very much :-)
This is the first time i used p/monkey & the fact that the parcel i sent arrived the next day undamaged is enough for me.Thank you
14/08/13
Thank you for making your first booking with us and please come back soon :-)
no comment
14/08/13
no comment
14/08/13
no comment
14/08/13
I think that a contact phone number would inspire more confidence in your service.
14/08/13
living 50miles from the city and still getting a graet price really do's help so thank you very much paul living in crathie
14/08/13
Cheer Paul.
Will recommend to friends and use again. Everything went smoothly and no complaints many thanks
14/08/13
Thank you and it's great to see you will be recommending us.
no comment
14/08/13
no comment
14/08/13
Very simple to use, make's it easy to find the best quote!
14/08/13
no comment
14/08/13
Excellent service
14/08/13
Very efficient service, very pleased. Thank you
14/08/13
no complaints at all really
14/08/13
great service +++ everything as i hoped for unlike other companys i have used recently.....many thanks
14/08/13
Fantastic service, great collection, driver very professional and friendly, will be using again
14/08/13
We always advise our regular customers to get to know their local courier driver as they will often work around your daily needs.
good service
14/08/13
No comment left by this customer.
14/08/13
great service collected and delivered on time and in excellent condition as usual recommended and will use again +++++
14/08/13
No comment left by this customer.
14/08/13
no comment
14/08/13
very pleased with parcel monkey they did another splendid job,,highly valued and appreciated
14/08/13
no comment
14/08/13
no comment
13/08/13
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