We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,966 reviews.
Fast and efficient service, will use again!
08/08/13
parcel is struck in for two weeks and i am not even informed unacceptable kindly sort it out
08/08/13
Our Response: Collection was on July 9th and according to the tracking, 15th July 2013 @ 14:10 Delivered & Signed For
Arrived safely and very quickly
08/08/13
no comment
08/08/13
no comment
08/08/13
no comment
08/08/13
I tried to buy express24. After ordering the price was reduced and moved to express48 without telling me of the slower delivery
08/08/13
stop using night freight col due monday finally taken wed at 5pm not happy
08/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
08/08/13
Excellent.
08/08/13
Thank you very much :-)
More infomation required about collection time (no timeframe given) - had to take a day off work but parcel collected at 11am.
08/08/13
PERFECT, THANK YOU! I WILL USE IT OFTEN NOW I KNOW!
08/08/13
Fantastic news!!
Superb Service as always! thanks
08/08/13
quick and efficient
08/08/13
good
08/08/13
I am a regular user and cannot fault the service and price, Excellent !
08/08/13
Thank you very much for your regular business :-)
No comment left by this customer.
08/08/13
Collected and delivered within 24 hours.10/10
08/08/13
No comment left by this customer.
08/08/13
No comment left by this customer.
08/08/13
I bought a 5 days delivery service to Greece and after 7 days the parcel hasn't even entered Greece.
08/08/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Disappointed that you did not collect parcel when you had arranged to do so
08/08/13
Fantastic service, next day delivery and good price. The knitting machine I bought from eBay weighed 30k and only cost £13.69 for delivery.
08/08/13
Another flawless collection and delivery
08/08/13
very good as usual thank you
08/08/13
Easy to use website, collected and delivered on time, willuse this service again
08/08/13
Very efficient as always!
08/08/13
One of my shipments to khazakstan was damaged. The seller was furious thus me losing £75. I wont be using you again.
08/08/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our online support team who will help you start a claim.
worked really well, no loss/damage of the parcel and extremely cost efficient
08/08/13
first of the website is very easy to use and straight forward. A great price and excellent service. I will use them all the time now.
08/08/13
Thank you for making your first booking with us and please come back soon :-)
no comment
07/08/13
Excellent service
07/08/13
at 5,30 pm item hadnt been collected. had to make a trip to preston to make sure it was deliverd asap....
07/08/13
no comment
07/08/13
no comment
07/08/13
no comment
07/08/13
Excellent service ,easy to book ,very reasonable price and quick delivery, can't ask for more, thank you
07/08/13
Exerlent sevice 5xxxxx only thing is you need to no a approximate time when u pick up a parcel but good service
07/08/13
no comment
07/08/13
no comment
07/08/13
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