We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,461 reviews.
very happy with your service
30/10/13
Good
30/10/13
Great service. Amazing price and a pickup from my door was invaluable. Very, very easy to use!
30/10/13
Excellent service delivered as requested. Will use again
30/10/13
Brilliant news!!
Collected and delivered promptly, however some damage to box. Contents ok
30/10/13
first class service
30/10/13
Parcel not picked up on first day and it was implied we were responsible for failure when we were not.
30/10/13
Good price, great service
30/10/13
Very good service thanks
30/10/13
Brilliant service
30/10/13
Worst service ever. Booked a next day service. courier failed to collect on selected day. Phomed
30/10/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Excellent & fast service to Zambia I would be happy to recommend
30/10/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
No comment left by this customer.
30/10/13
would be better if you could give a pick up time just hope parcel arrives safley as first time using this type of service
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
No comment left by this customer.
30/10/13
Satisfactory service
30/10/13
don't bother using parcel monkey absolute rubbish
30/10/13
Our Response: Why do you say that??
No comment left by this customer.
30/10/13
The parcel was left at a neighbours, but the recipient did not know, should you not leave a card through the door.
30/10/13
Our Response: You are correct and on behalf of the courier concerned please accept our apologies for this. Rest assured we will speak with them about this and once again sorry.
great
30/10/13
Great service
30/10/13
Excellent service great prices fast reliable pick up and delivery. What more could you ask for?
30/10/13
My parcel was deliver in the time stated thank you for a great service
30/10/13
no comment
30/10/13
Great Service will use you again.
30/10/13
Collected and delivered without any problems and cheap too!!! *****
30/10/13
no comment
30/10/13
very good thanks very much,will use you again and again but will never use my hermes again
30/10/13
Fantastic news, Thank you very much :-)
Excellent service and it costed £110 cheaper compared to the post office.
30/10/13
no comment
30/10/13
efficient and effective as always thanks
30/10/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
30/10/13
no comment
30/10/13
parcel is missing and still not able to locate it disgraceful not parcel monkeys fault
30/10/13
A++++ service all round will only use parcelmonkey
30/10/13
Brilliant news!!
very easy and great price would recommend to all
30/10/13
Thank you and it's great to see you will be recommending us.
great, driver friendly and helpful. collected on time. Many thanks
30/10/13
no comment
30/10/13
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