We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
No comment left by this customer.
15/10/13
:-)
15/10/13
Great service - parcel collected on time. Will defo use this service again
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
all was good
15/10/13
So disappointed, the parcel was left outside at the destination, no card posted to notify delivery, package wet and ruined, complaining
15/10/13
Packages not picked up on booked day. Pick up then changed. Change in order ignored. Still in transit. Debacle.
15/10/13
As always, easy to book and city link are great
15/10/13
No comment left by this customer.
15/10/13
The parcel was delivered to the wrong address so lost, very difficult to sort Courier said the contract was with you, cant get hold of you
15/10/13
No comment left by this customer.
15/10/13
Had trouble logging in, my mum asked for a new password and it didn't arrive until the day after I sent it, through a different account.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
The 'next day' service by Courier took 5 days so I'm not happy at all.
15/10/13
The drivers are always friendly and smiling...
15/10/13
No comment left by this customer.
15/10/13
service was fine... friendly driver... although would have been good to recieve an idea of rough pickup time and delivery time 2 other prsn
15/10/13
1st choice every time now.
15/10/13
Fantastic as usual
15/10/13
Collection and delivery very prompt .
15/10/13
Super quick. Thanks.
15/10/13
You were brilliant on my first collection and delivery but this time you were a day lat in collection and three days late in delivery !!
15/10/13
This is a brilliant service: fast, friendly and efficient. It took me five minutes instead of an hour (through the Post Office). Thanks!
15/10/13
Rubbish! The parcel didn't arrive. We were left at an extremely expensive show with no flyers to handout. How do we claim insurance?
15/10/13
Must be the premier parcel service. Have not been disappointed as yet
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
Good service
15/10/13
Delivered fine
15/10/13
Did not turn up when arranged and no contact was made until the evening. Night freight very unreliable.
15/10/13
I have three numbers on various documents. None of them enables me to track my parcel. So i don't know where it is. Has it arrived?
15/10/13
you were cheaper than the carrier who actually delivered the parcel -
15/10/13
No comment left by this customer.
15/10/13
very good.no problems at all.i use parcel monkey all the time
15/10/13
No comment left by this customer.
15/10/13
No comment left by this customer.
15/10/13
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