We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,640 reviews.
no comment
22/10/13
Should be able to select a time for pick up
22/10/13
Very good thank you - item collected promptly as arranged and delivered the following day in good condition. Will definately use PM again
22/10/13
Fantastic news, Thank you very much :-)
no comment
22/10/13
Very pleased with a cheap professional service
22/10/13
no comment
22/10/13
gave me a good choice of parcel couriers not as expensive as i thought
22/10/13
no comment
22/10/13
easy to use, and i am a repeat customer. always competitive prices.
22/10/13
item was charged extra but i measured and weighed correct my scales are accurate to 1gram bit disappointed
22/10/13
Our Response: Additional charges are applied when necessary based on the information that comes directly from the couriers themselves which we are more than happy to supply all customers concerned.
No comment left by this customer.
22/10/13
Excellent service
22/10/13
Cheapest quote on the WWW.
22/10/13
City Link actually collect on booked day and delivered next day- super service
22/10/13
Prompt and efficient service. Would definitely use again and recommend to others
22/10/13
Thank you and it's great to see you will be recommending us.
Simple to book and very reasonable price
22/10/13
No comment left by this customer.
22/10/13
No comment left by this customer.
22/10/13
No confirmation of delivery, so I can only rate this as 'poor'.
22/10/13
Our Response: If you click on the green tracking globe you will see all the information you need.
All good - so far no slip-ups ... excellent service record
22/10/13
First class service. Very happy to continue using.
22/10/13
No comment left by this customer.
22/10/13
No comment left by this customer.
22/10/13
Very satisfied with your service, this time there were no complications whatsoever
22/10/13
All went to plan, thanks.
22/10/13
Have UK as default for Destination Country.Collection postcode could be pre-entered.Only have 1 line of address asterisked.
22/10/13
Our Response: Good point and we will make that change. Thank you for that :-)
No comment left by this customer.
22/10/13
As always excellent service 10/10
22/10/13
transaction from beginning to end was really smooth.
22/10/13
No comment left by this customer.
22/10/13
very good service. im impressed
22/10/13
No comment left by this customer.
22/10/13
great service, will def use again and recommend :)
22/10/13
Fantastic news, Thank you very much and it's great to see you will be recommending us.
I withdrew from sending a parcel to Australia because I was unsure about paying for the order prior to listing the country of origion in ca
22/10/13
service was very good, with pods received. i will use you again.
22/10/13
having previously used your service, i do not understand the pricing structure as it cost double to send a parcel to kent than scotland?
22/10/13
Our Response: No it doesn't and this must be related to the different size / weight you entered.
great service
22/10/13
is ok sorry do not know the right spelling of English
22/10/13
Amazingly Fast & Hassle Free - highly reccomend.
22/10/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
22/10/13
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