We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,012 reviews.
You were a day late picking up...and we had to call you to establish what was going on.
16/10/13
Our Response: I am sorry to read that there was a delay in collection. Rest assured we will raise it with the courier concerned.
The option to choose am or pm
16/10/13
Great service but wasn't clear from website if Parcelforce would pick up if we were out. (As it happens they did)
16/10/13
Collected on time and delivered on time, always a pleasure to do business!!
16/10/13
Thank you very much :-)
No comment left by this customer.
16/10/13
i was more than happy with the service, keep up the good work,many thanks Gina Hedges
16/10/13
The parcel was delivered 4 days following collection I paid for next day delivery-refund [email protected]
16/10/13
picked up and delivered on time!
16/10/13
No comment left by this customer.
16/10/13
Very good service & easy to use the website.
16/10/13
No comment left by this customer.
16/10/13
Unable to track pracel but as it was delivered fairly quickly there was really no need.
16/10/13
No comment left by this customer.
16/10/13
Collected 4 days late and then took 24 hours longer than should to deliver. Impossible to contact, TOTAL NIGHTMARE. Will NEVER USE AGAIN.
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
Very impressed-competitive rate, collected in time and delivered in one piece-no hesitation in recommending to family and friends
16/10/13
Sorry. Clicked the wrong button - meant to say VERY GOOD!!!
16/10/13
No comment left by this customer.
16/10/13
EXCELLENT SERVICE
16/10/13
i paid next day delivery it took 2 days abit unfair to charge for next day and dont recieve it
16/10/13
very good.
16/10/13
paid for next day collection but it took 4 days (picked up on a Thurs - delivered on Monday)
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
An excellant service.Easy to do ,I would definitly use it again
16/10/13
Easy, fast, friendly
16/10/13
Very happy with service. Would use again. Many thanks
16/10/13
Good price for a heavy item picked up and delivered as agreed
16/10/13
No comment left by this customer.
16/10/13
Very useful service
16/10/13
Perfect! Second time using them. Last time very heavy item this time fragile item. Once again very good experience.
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
Excellent service, well informed at every stage of the way and very competitive prices. Recommended
16/10/13
No comment left by this customer.
16/10/13
Excellent as always
16/10/13
amazing job... super happy with your service!! I always recomend your services as I think they are fantastic, reliable and super eficient!
16/10/13
No comment left by this customer.
16/10/13
No comment left by this customer.
16/10/13
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