We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
Good communication and picked up parcel when they said they would. Cannot fault them.
22/11/13
no comment
22/11/13
No comment left by this customer.
22/11/13
It would be excellent except for DHL reputation in Mongolia for charging 'tax' on parcels. It cost my son £40 negotiatedr negotiating down
22/11/13
This charge is applied by local customs not DHL directly.
Great service!!
22/11/13
Top marks a. Am or pm collection time would help plan our day but a very good service with no snags thank youbillyegginton
22/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
perfect, thanks!
22/11/13
has normal a very good efficient service and the cheapest
22/11/13
No comment left by this customer.
22/11/13
i love parcel monkey but could do with not printing lable
22/11/13
Very Good Service
22/11/13
It was a good value for money. The only downside was the tracking was poor. I could not track my parcel
22/11/13
DX Freight are working on their tracking so we hope to bring you improvements in this area just as soon as possible.
A few pounds cheaper than parcelforce without the hassle of going to the post office
22/11/13
No comment left by this customer.
22/11/13
very good service and very cheap insurance compared to other operaters
22/11/13
Good service for what we need
22/11/13
top job
22/11/13
Thank you very much :-)
No comment left by this customer.
22/11/13
Parcel was collected one day late and tracking number did not work. Not using City Link again.
22/11/13
All in all a marvellous experience, very efficient, cheap & have recommended you to friends. Well done.
22/11/13
Thank you and it's great to see you have been recommending us.
No comment left by this customer.
22/11/13
ok
22/11/13
Great service!
22/11/13
Thank you very much :-)
no comment
22/11/13
no comment
22/11/13
no comment
22/11/13
Excellent service and easy to use.
22/11/13
5 stars excellent
22/11/13
Brilliant news!!
a quick and simple service . delivered on time next day. excellent
22/11/13
The collection was easy and speedy, however, the drop was not speedy!
22/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Note to driver was completely ignored.
22/11/13
no comment
22/11/13
Very good
22/11/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
22/11/13
great prices great service
22/11/13
Fantastic news, Thank you very much :-)
I can not track the shipment, as the number I was given when entered is telling not a valid #. Have no way to follow up
21/11/13
Our Response: Please click on the green tracking globe and it should be ok.
would be good to have a few more quotes where there would be no need to print out labels
21/11/13
no comment
21/11/13
Would be good to have tracking info
21/11/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
I was very happy with the service. It was cheap, quick and hassle free. And the text messages are a nice touch.
21/11/13
