We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,009 reviews.
Please with service
05/11/13
No comment left by this customer.
05/11/13
great, thanks
05/11/13
Very pleased with service apart from collection guy who was not happy we were on 1st floor
05/11/13
No comment left by this customer.
05/11/13
Excellent service but could benefit from a link to Ebay like Parcel2Go and Hermes.
05/11/13
The concept is good, it works. The web site is not user friendly it needs an overhaul!
05/11/13
Our Response: It's just had one!!
No comment left by this customer.
05/11/13
The parcel was not picked up on the day it should of been. You did upgrade delivery to compensate though
05/11/13
No comment left by this customer.
05/11/13
No comment left by this customer.
05/11/13
Great service and price
05/11/13
Thank you very much :-)
Quick and easy to use. Good service giving lots of options for deliveries
05/11/13
No comment left by this customer.
05/11/13
no comment
05/11/13
Lovely courier collected on time, very happy with the service thank you
05/11/13
Good value and easy to use service with step by step explanation of the process I needed to follow!
05/11/13
Keep prices low and keep up the good service standards
04/11/13
We will always try our very best.
no comment
04/11/13
no comment
04/11/13
Very satisfied
04/11/13
Great service as always.
04/11/13
The online booking process made me pay for insurance even though guitars are carried with "no compensation". Not happy and want refund.
04/11/13
Brilliant as usual
04/11/13
Thank you very much.
Thanks good work
04/11/13
no comment
04/11/13
no comment
04/11/13
no comment
04/11/13
Everything went to plan. Brilliant & inexpensive way to collect eBay items. I will use your service again & recommend
04/11/13
Thank you and it's great to see you will be recommending us.
Very good
04/11/13
I was very satisfied with your service. The Parcelforce driver came to collect the package the next morning as stated and was very helpful.
04/11/13
Fantastic news, Thank you very much :-)
no comment
04/11/13
information provided was excellent and delivered exactly on time. You have a satisfied customer as do I.
04/11/13
no comment
04/11/13
Excellent service
04/11/13
Would have been better if you could provide an approx time for collection,or even just state am or pm. Otherwise no problems using this
04/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
very good service with city link
04/11/13
easy to do and delivered a day earlier than expected... excellent!
04/11/13
Great service - my parcel was collected and delivered when stated!! - will use again!!
04/11/13
Never any problems, first class service 5*****
04/11/13
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