We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,794 reviews.
Prompt collection and delivery...very smooth
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
second time the courier company let me down, useless, dont know if i will chance a third of chasing collection
25/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
I was happy with the service
25/11/13
Very simple and easy to use - great!
25/11/13
Excellent service yet again.
25/11/13
Person was not in called to reschedule collection for after 3 pm was told the collector have to make the request even though I paid
25/11/13
Our Response: Our account is with the person who books the order and registers with us.
a1
25/11/13
Very happy
25/11/13
Excellent service, sent a parcel to Sydney, ~Australia on Tuesday. it arrived the following Monday. Web site very easy, everything explained
25/11/13
ordered collection via parcelmonkey using citylink. A**** All the way
25/11/13
Courier failed to collect. Required re-booking, re-labeling etc.
25/11/13
Quick and reliable and reasonably priced. Whay more can I say?
25/11/13
reliable. fast. very good service.
25/11/13
Dashboard should have shippments at the top. Status still show label ready to print even though parcel was delivered 3 days ago!!
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No problems at all. Always very happy with the service
25/11/13
all good cant find a fault
25/11/13
No comment left by this customer.
25/11/13
Item delivered quickly so very satisfied
25/11/13
No comment left by this customer.
25/11/13
the parcel was battered as expected
25/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
It would be good to know when someone is likely to arrive or drop parcels off at a collection point
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
Let me place another order without having to re-enter all my address info again!
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
item not collected ?
25/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Thanks great service once again.
25/11/13
No comment left by this customer.
25/11/13
A+++++
25/11/13
