We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
No comment left by this customer.
16/12/13
Great job, as per usual. Thanks!
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Picked up on the day stated for next day delivery everything arrived so happy
16/12/13
No comment left by this customer.
16/12/13
The courier did not turn up = someone was in all day. Not happy!!!!!
16/12/13
Very good service. Pick as scheduled. delivery within 7 working days. Tracking updates were OK
16/12/13
thanks.best service!
16/12/13
Parcel arrived safely in France in the allotted time scale
16/12/13
no bar code to print, problems with collection and rearrangement, will go direct next time.
16/12/13
Turned up nice & early so not waiting about but text system would be far better for an estimated time slot!
16/12/13
My parcel was collected a day late. If there's a problem then why not phone or email the client to save wasted time??
16/12/13
very good service
16/12/13
You picked up my parcel correctly then delivered to the wrong address , mix up in the postcodes, I had the wrong parcel delivered, all in al
16/12/13
Very impressed with service for price paid. Some idea of collection time would be a good idea.
16/12/13
No comment left by this customer.
16/12/13
Excellent fast delivery, courier driver very friendly and courteous
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
company booked with through you did not collect parcel!!!!
16/12/13
Exellent job,many thanks
16/12/13
No comment left by this customer.
16/12/13
Easy to use system and couriers turned up a little late but did let me know first.
16/12/13
everything was great once i found how to corrospond with you
16/12/13
No comment left by this customer.
16/12/13
usual quick efficient service
16/12/13
used this service twice now. brilliant!
16/12/13
No comment left by this customer.
16/12/13
I was led to Parcel Monkey as I had a large parcel of 54kg and 193cm tall, the vehicle was not suitable for my parcel to remain upright
16/12/13
No comment left by this customer.
16/12/13
Always as promised and no complaints from the other end either, thank you
16/12/13
Tracking could be improved, however son in Oz just sent a message to say parcel has arrived, so I'm very happy with service on the whole
16/12/13
very good
16/12/13
Painless and efficient
16/12/13
No comment left by this customer.
16/12/13
My parcel was uplifted on 3rd December and it hasn't reached it's destination. No one knows where it is and no one seems to want to help me.
16/12/13
parcel not collected/chased citilink nextday/said they'd try to get back that day!no call to update,courier showed up later. No apology.
16/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
16/12/13
good service
16/12/13
