We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
No comment left by this customer.
04/12/13
no comment
04/12/13
parcel force turned a day late with the driver making a **** excuse, wasnt very happy with the service
04/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Was able to quickly print label which has taken some time in the past, so i'm happy thank you.
04/12/13
Excellent service from the ease of booking to the collection from my workplace and the speed of the delivery, real value for money
04/12/13
Brilliant news and thank you very much :-)
Very good service
04/12/13
no comment
04/12/13
items was delivered damaged and i lost out on money and i cant see where to complain as its to complicated please help
04/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via the "support" tab in your account who will help you start a claim.
Never had a problem But it would be helpfully if there was a contact phone no
04/12/13
no comment
04/12/13
good .quick service all on time .thanks
04/12/13
no comment
04/12/13
no comment
04/12/13
No fuss, no hidden nasty charges. They collected the (very long, odd shaped) parcel and delivered it with no nonsense. A+
04/12/13
It's great to see you are so pleased with our DX Freight service :-)
no comment
04/12/13
All satisfactory, thank-you
04/12/13
no comment
04/12/13
The parcel was picked up on time and although it was to Belgium over a weekend I think it also arrived on time. I will be back soon
03/12/13
Brilliant news and thank you very much :-)
no comment
03/12/13
super service
03/12/13
No problems
03/12/13
No problems at all, early collection and rapid delivery
03/12/13
no comment
03/12/13
only 2 out of 3 items arrived
03/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Great service
03/12/13
Everything was at good standard thank-you
03/12/13
More specific collection estimate would be good. Via SMS perhaps
03/12/13
Great service thankyou
03/12/13
Did exactly what it said on the tin.... delivered next day and Tracked throughout - perfect
03/12/13
Fantastic news, Thank you very much :-)
Straight forward parcel sending.... no trouble...easy peasy.
03/12/13
Nothing to say about improvement as I don't think you could improve your service x It was excellent will be using you again
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
very good service, on time, good communication, I'm going to use it again
03/12/13
No comment left by this customer.
03/12/13
amazing service! accurate tracking which was updated on a timely basis!
03/12/13
Smooth and prompt collection, fast delivery. Well done!
03/12/13
Thank you very much :-)
No comment left by this customer.
03/12/13
Would have liked some idea if driver was coming to collect Morning or afternoon. Service Excellent would use again
03/12/13
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