We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
would have liked a time for pick up. but otherwise very good, recipient was very happy
20/12/13
No comment left by this customer.
20/12/13
Good
20/12/13
No comment left by this customer.
20/12/13
Fast accurate delivery, hopefully no more failed collectionsl.
20/12/13
arrived on time thankyou
20/12/13
The parcel was collected as agreed and delivered in timely manner. Online tracking available which is a big plus
20/12/13
astounding! north UK to France in less than 4 full days! definitely use again!
20/12/13
No comment left by this customer.
20/12/13
very efficient from pick up to drop off.............impressive !!!!
20/12/13
everything went well but it took longer than I expected but I suppose that was because it was Christmas
20/12/13
excellent service
20/12/13
be nice to have an ETA of collection but other than that no problems at all, great service.
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
No comment left by this customer.
20/12/13
Many thanks. I wlll use you again for sure.
20/12/13
Very happy with this service , will defiantly be using again in the future :)
20/12/13
No comment left by this customer.
20/12/13
the service is good however it would be nice if there was a phone contact to yourselves direct instead of sending you guys emails, annoying
20/12/13
Excellent service, thank you, will definitely use your company again, although I don't know as yet whether the recipient has received it lol
20/12/13
Picked up on time and delivered quickly, excellent service.
20/12/13
Can't think of anything - my experience was seamless from start to finish. Thank you.
20/12/13
Very good service & delivered within the time frame quoted when tracking. Recommended.
20/12/13
No comment left by this customer.
20/12/13
Failed to collect
20/12/13
Took 7 days to arrive, but in good condition. Would use again.
20/12/13
on time and with care
20/12/13
We have used this service twice now and both times have been excellent. Thank you.
20/12/13
fantastic service
20/12/13
I was so pleased with the efficiency of your service, I will definitely use you again Thank you
20/12/13
Your customer service is terrible - they do not respond during office hours (clearly it's in India) and you don't have a phone number.
20/12/13
Found everything easy to set up and service on time, well done
20/12/13
very good
20/12/13
parcel not delivered on time, still trying to locate it??
20/12/13
Collected 11th Dec 2013, in my daughters hands in AUSTRALIA 16th Dec 2013, AMAZING, very happy familes, I will never use any other company.
20/12/13
No comment left by this customer.
20/12/13
GREAT TO USE U AGAIN
20/12/13
