We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,969 reviews.
No comment left by this customer.
04/12/13
Yes will definately use you again! Much better than My hermes who could not collect my parcel!
04/12/13
No comment left by this customer.
04/12/13
all good
04/12/13
It would be nice to know a roughly collecting time (e.g from 8.30am - 5pm) so that it is possible to cover the complete time frame.
04/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
Parcel delivery received on the 6th day of collection. Though 3 to 4 days was given, but still OK. Thanks
04/12/13
very good
04/12/13
Thank you very much :-)
Possibley the worst experience in my life, wouldn't recommended my worst enemy to use your service. Rude staff with false infomation.
04/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
04/12/13
Great service. Will use again!
04/12/13
Fantastic news, Thank you very much :-)
A very good service, never been let down.
04/12/13
Exactly what it says on the tin!
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
Brill service arrived in good time
04/12/13
No comment left by this customer.
04/12/13
Fabulous service and very good value. Only improvment could suggest is if you could give specific pick-up times, even if just a.m. or p.m.
04/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Quick Service good price
04/12/13
No comment left by this customer.
04/12/13
Collection and delivery very smooth transaction no problems at either end
04/12/13
good
04/12/13
E@X@C@E@L@L@E@N@T
04/12/13
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
on time
04/12/13
prompt service and delivered on time safely. excellent price 10/10 value for money.
04/12/13
excellent very quick delivery of item will definitely use again
04/12/13
Fantastic news, Thank you very much :-)
Great service. Should not charge 2% for using paypal, puts you in the same league as parcel2go. Nobody else does, get with the trend please!
04/12/13
PayPal is a very expensive service and in order to keep our prices as low as possible, to use this payment method we do have to apply the 2% surcharge. A free alternative is available though.
Arrived 3 days late and broken beyond repair
04/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No comment left by this customer.
04/12/13
No comment left by this customer.
04/12/13
no comment
04/12/13
parcel force turned a day late with the driver making a **** excuse, wasnt very happy with the service
04/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Was able to quickly print label which has taken some time in the past, so i'm happy thank you.
04/12/13
Excellent service from the ease of booking to the collection from my workplace and the speed of the delivery, real value for money
04/12/13
Brilliant news and thank you very much :-)
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