We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,922 reviews.
absolutely excellent service and i shall be using you in future.
13/01/14
because monkey parcel doesn,t delivered on time
13/01/14
collected and delivered on time
13/01/14
very efficient service thanks only improvement would be to give a estimated a pickup time
13/01/14
Had an issue with your T&Cs being different to that of DX... caused a standoff with carrier but they took parcel in the end :)
13/01/14
no comment
13/01/14
I would like to be able to book a (lower cost) 2-3 day CityLink service. You only seem to offer next day.
13/01/14
We offer what City Link provide. If they did this then we would gladly provide it to our customers.
Great as always
13/01/14
No problems at all
13/01/14
no comment
13/01/14
no comment
13/01/14
no comment
13/01/14
no comment
13/01/14
No changes needed
13/01/14
no comment
13/01/14
Great 48 hour service - thank-you.
13/01/14
Best parcel service I have used. Would recommend over all the competition. Well done Parcel Monkey. Brilliant.
13/01/14
Thank you and it's great to see you will be recommending us.
Excellent, picked up and delivered safely by Parcelforce - difficult to find out what time "anytime" was, which was tricky for work pick up
13/01/14
no comment
13/01/14
no comment
13/01/14
Fantastic the city link driver was very helpful and I will be using you again
13/01/14
Your system is easy to use and parcels picked up and delivered as advertised, enough said.
13/01/14
no comment
13/01/14
no comment
13/01/14
The courier compant DXD did not pick my item up on the Thursday that its was aranged for, so had to wait till Monday for it to be delivered
13/01/14
Item bought without delivery. U collected it from a garden pick up point and delivered it to me next day. Easy to use, quick service. Great
13/01/14
verry good thanks :)
13/01/14
Good job!
13/01/14
No comment left by this customer.
13/01/14
No comment left by this customer.
13/01/14
Great service, easy to use and on time. Will use again.
13/01/14
Very quick to sign up and sort it all ok, thank you
13/01/14
Ordering was easy, pick up on time, however delivery was after 9pm and we were not kept informed by City Link
13/01/14
No comment left by this customer.
13/01/14
Cheapest price around. Parcel was picked up on time and arrived in Italy on time.
13/01/14
excellant service highly recommendable
13/01/14
Great ParcelForce service at a great price!
13/01/14
Great, easy to use, simplicity is king.
13/01/14
Sent on your recommendation, goods arrived severely damaged.
13/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
After waiting in all day for collection, the guy turned up after 6.30pm !
13/01/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
